Sofía García Email & Phone Number

Canada

- Strategic Project Analysis: Analyzed project information, anticipated challenges, and proposed actionable solutions to optimize marketing and business operations.- Digital Marketing: Managed and updated company websites and social media platforms, driving a 30% increase in engagement through SEO and targeted content strategies.- Cost and Production Planning: Assisted in production schedule planning and cost analysis, helping streamline processes and reduce costs.- Data-Driven Decisions: Conducted business analytics to inform marketing priorities, leading to more effective campaigns and better resource allocation.- Client Engagement: Delivered weekly KPI-driven presentations on product development, ensuring alignment with client goals and building lasting relationships

Canada

-Deliver sales plan and company objectives through cultivating new and existing customer relationships building brand loyalty.-Provide an exceptional customer experience through making a connection, attention to detail and offering a personalized and unique shopping experience resulting in customer satisfaction.Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers and management.-Take pride in the appearance of store and shows initiative to keep displays and inventory clean, attractive and organized. Secures all company assets under one’s control.-Help foster an inclusive culture by treating customers and colleagues with respect.

Quito

• Devised and executed successful marketing campaigns by utilizing data-driven insights, resulting in increased customer engagement and revenue growth.• Managed and analyzed customer data to create effective marketing communications through various channels, including SMS, email, phone, and social media, resulting in improved customer response rates.• Provided brand expertise and support for segmented campaigns, including multimarketing campaigns for Diners Club, Titanium, Discover, and the Corporate Division, contributing to increased brand recognition and customer loyalty.• Conducted comprehensive campaign analysis to evaluate the impact of marketing initiatives, providing actionable insights to optimize future campaigns and increase ROI.• Successfully executed brand and product projects, managing budgets and expenses to ensure timely completion within allocated resources, resulting in cost-effective outcomes.• Prepared and delivered detailed reports to management, summarizing campaign results and providing actionable recommendations to improve future marketing initiatives.

Ecuador

• Provided exceptional customer service to corporate clients, ensuring timely responses and meeting service level agreements, resulting in a high customer satisfaction rating.• Designed and executed successful sales strategies, utilizing cross-selling techniques to increase revenue and achieve commercial targets.• Offered expert guidance to clients on products and services, tailoring solutions to meet their unique needs and preferences, resulting in improved customer retention.• Skillfully handled customer complaints by generating response reports to the insurance supervisory authority and implementing effective mitigation strategies.• Managed the credit card application process with precision, carefully controlling documentation and tracking the delivery of credit cards to customers' homes.• Consistently exceeded performance expectations, meeting and exceeding KPIs, and delivering exceptional results that generated a significant increase in customer referrals.

Quito, Ecuador

• Analyzed sales data to identify trends and opportunities, and presented findings to the marketing team, informing the development of effective marketing strategies that boosted revenue.• Developed and implemented a robust campaign measurement framework, enabling the marketing team to measure and optimize the effectiveness of marketing campaigns.• Upheld rigorous quality standards for all artwork created by vendors, meticulously reviewing designs to prevent errors and ensure timely delivery of accurate marketing communications.• Rectified issues with artwork by liaising with vendors and other stakeholders, employing problem-solving skills to achieve high-quality standards.• Collaborated closely with cross-functional teams to create and execute impactful marketing campaigns, resulting in increased brand awareness and customer engagement.

Quito

• Streamlined accounts payable processes by efficiently verifying, recording, and reconciling vendor invoices, resulting in a reduction of payment errors and delays.• Successfully implemented cost management strategies and monitored spending patterns, resulting in effective control of costs for the company.• Developed accurate and comprehensive budgets aligned with company goals and objectives, demonstrating strong financial acumen.• Maintained meticulous records of all financial transactions, performed regular audits, and provided timely and accurate financial reports to management, ensuring accurate financial reporting.

Postgraduate Degree, Digital Marketing

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services, 8.4

Activities and Societies: Stock market, Management, Marketing, Economics, Finance

Certificación Internacional En Neuromarketing, Marketing, Accomplished