Sofia Garofalo Email and Phone Number

Provided excellent customer service to a diverse range of customers, demonstrating strong problem-solving and communication skillsResolved complex customer issues with tact and empathy, developing innovative solutions that exceeded client expectations.Operated cash register and accurately processed payments, returns, and exchangesMaintained cleanliness of the checkout area by cleaning counters, shelves and windowsPerformed opening and closing procedures, such as counting cash register, restocking, and cleaning.Created a positive learning atmosphere through effective communication with swimmers and parentsEncouraged swimmers to work hard in order to achieve their personal bests in competitive eventsDemonstrated swimming techniques, corrected form, and provided feedback to help swimmers progress in their skill level.

Enforced rules regarding safety procedures in the pool area at all times.Created a safe and fun learning environment for students.Evaluated student performances on an ongoing basis in order to track progress over time.

Enforced rules regarding safety procedures in the pool area at all times.Created a safe and fun learning environment for students.Evaluated student performances on an ongoing basis in order to track progress over time.