• Serve as a primary point of contact for the management team, staff, committees, and visitors, providing technical expertise and guidance on site operations.• Responded to inquiries from 100+ residents daily, ensuring efficient problem resolution and maintaining a high satisfaction rate.• Utilized technical skills in Microsoft Office Suite to develop and present monthly performance reports to senior management, facilitating strategic decision-making and fostering transparency within theorganization.• Execute responsibilities in accounts payable and receivable processing, demonstrating proficiency in financial analysis and utilizing software to process and manage transactions efficiently.

• Registered real estate sales representative for commercial and residential properties in the regions of Halton and Peel; efficiently partner with buyers and sellers to facilitate smooth transactions between all parties.• Drafted contract documents including pre-solicitation documentation and negotiation memoranda,ensuring accuracy and completeness for client review.• Processed purchase agreements and ensured timely deposit of funds into trust accounts, facilitating seamless financial operations.• Produced detailed comparative market analyses for listing appointments, enhancing propertyvaluations and optimizing sales strategies. Utilized analytical skills and proficiency in Excel to presentdata-driven insights to clients, resulting in an increase in listing appointments converted to sales.• Leveraged excellent communication and negotiation skills to convert potential clients into successful real estate transactions.• Facilitated client referrals to various professionals such as painters, stagers, lawyers, inspectors, andhandymen, resulting in an increase in client satisfaction and successful property transactions.• Facilitated seamless communication and relationship-building between buyers and sellers to streamline the real estate sales process.

• Serve as primary technical contact for management team, staff, committees, and visitors, providingguidance on site operations which led to 100% issue resolution.• Addressed daily inquiries from 100+ residents, achieving 95% resolution rate through effectivecommunication and problem-solving skills.• Collaborated with cross-functional teams to streamline processes and improve efficiency in property management operations.• Leveraged proficiency in financial analysis and accounting software to ensure accuracy in accountspayable and receivable processing, contributing to improved financial performance.

• Efficiently organized and established server station at the beginning and conclusion of each shift,ensuring smooth operations and timely service delivery.• Implemented a system to manage inventory and storage of dishes, silverware, and equipment, ensuring compliance with industry standards.• Managed orders accurately and swiftly by transcribing food requests, committing orders to memory, and entering them into POS systems, ensuring seamless communication with kitchen staff in establishments ranging from 60 to 130 seats.• Delivered exceptional customer service by providing prompt and efficient food service to patrons,resulting in an increase in customer satisfaction scores.• Demonstrated expertise in customer service, cash handling, and payment processing while upholding professional standards and hygiene protocols.

• Managed front-desk operations, handling a high volume of incoming phone calls, faxes, and emails daily to address customer inquiries promptly and efficiently.• Oversaw logistical operations, processed supply orders daily, and facilitated invoicing for supplies and equipment using Microsoft Excel. Coordinated pick-ups and deliveries, managed service calls, and dispatched technicians, ensuring efficient service delivery.• Managed procurement requests, equipment sales, and lease documents for 300+ customers, ensuring accuracy and efficiency in processing transactions.