Sofia Griva

Sofia Griva Email and Phone Number

Customer Experience Manager at Kaizen Gaming (Stoiximan & Betano) @ Kaizen Gaming
athens, attiki, greece
Sofia Griva's Location
Kallithéa, Attiki, Greece, Greece
Sofia Griva's Contact Details

Sofia Griva personal email

n/a

Sofia Griva phone numbers

About Sofia Griva

Sofia Griva is a Customer Experience Manager at Kaizen Gaming (Stoiximan & Betano) at Kaizen Gaming. She possess expertise in communication skills, microsoft office, spss, bpmn, signavio and 23 more skills.

Sofia Griva's Current Company Details
Kaizen Gaming

Kaizen Gaming

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Customer Experience Manager at Kaizen Gaming (Stoiximan & Betano)
athens, attiki, greece
Website:
kaizengaming.com
Employees:
546
Sofia Griva Work Experience Details
  • Kaizen Gaming
    Customer Experience Manager
    Kaizen Gaming Mar 2022 - Present
    Greece
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  • Kaizen Gaming (Stoiximan/Betano)
    Customer Experience Executive
    Kaizen Gaming (Stoiximan/Betano) Sep 2018 - Mar 2022
    Athens, Greece
    View
  • Intralot
    Customer Experience Specialist
    Intralot Sep 2016 - Feb 2018
    Athens
    Main tasks & responsibilities: Customer relations - Supervise and continuously update the Customer Experience process Supervise Customer Experience in company’s operating markets Safeguard Customer Experience Standards for all products & services Problem solving by using data from multiple sources aiming to sales enhancement (Sales Reports, Google Analytics, Service Desk Reports etc) Monitoring performance through provided analytics Design “omni-channel” customer journeys and optimize the experience by offering innovative unified solutions and cross sales Work closely and interact with all products’ & services’ owners, to brainstorm and discuss product design in new and existing products Evaluate and support both online and land-based holistic solutions to reassure Ease of Use, UI/UX
    View
  • Msps
    Account Manager
    Msps Apr 2014 - Aug 2016
    Responsible for Event Management including Planning, Budgeting, Reporting and large teams Management.
    View
  • Nielsen
    Auditor
    Nielsen Apr 2013 - Apr 2014
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  • Philip Morris International
    Promoter
    Philip Morris International Jan 2009 - Apr 2013
    View

Sofia Griva Skills

Communication Skills Microsoft Office Spss Bpmn Signavio Visual Paradigm Market Research Communication Marketing Management Social Media Cx Design Ux/cx Data Analysis Customer Relations Customer Experience Management Creative Problem Solving Customer Journey Mapping Ui/ux Optimize Customer Experience Event Management Monitoring Performance Planning Budgeting And Forecasting Reporting And Analysis Teamwork Team Management Btl Activations Predictive Analytics Computer Literacy

Sofia Griva Education Details

  • Harokopio Panepistimio
    Harokopio Panepistimio
    Advanced Information Systems In Business Administration
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  • Panteion Panepestimion Ikonomikon Kai Politicon Epistimon
    Panteion Panepestimion Ikonomikon Kai Politicon Epistimon
    Sociology
  • Iiek Le Monde
    Iiek Le Monde
    Culinary Arts And Related Services

Frequently Asked Questions about Sofia Griva

What company does Sofia Griva work for?

Sofia Griva works for Kaizen Gaming

What is Sofia Griva's role at the current company?

Sofia Griva's current role is Customer Experience Manager at Kaizen Gaming (Stoiximan & Betano).

What is Sofia Griva's email address?

Sofia Griva's email address is s.****@****ing.com

What is Sofia Griva's direct phone number?

Sofia Griva's direct phone number is (210) 615*****

What schools did Sofia Griva attend?

Sofia Griva attended Harokopio Panepistimio, Panteion Panepestimion Ikonomikon Kai Politicon Epistimon, Iiek Le Monde.

What skills is Sofia Griva known for?

Sofia Griva has skills like Communication Skills, Microsoft Office, Spss, Bpmn, Signavio, Visual Paradigm, Market Research, Communication, Marketing Management, Social Media, Cx Design, Ux/cx.

Who are Sofia Griva's colleagues?

Sofia Griva's colleagues are Luiz Nascimento, Natalia Baimaka, Nikos Katapidis, Ioanna Katsani, Ioannis Karkanis, Davi Grangeiro, Christos Boutsikas.

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