Sofia Guimarães Email & Phone Number

Lisbon, Portugal

Lisbon Area, Portugal

Main Responsibilities- Management of Portfolio Units comprehending all Operational and Service Delivery Topics.- Support to Sales and Pre Sales initiatives guaranteeing an added value offering mainly in Connectivity, Digital, Security and Cloud & Infrastructure topics.- Responsibility for the Portuguese Office within Iberia organization. - Service Manager.

Lisbon Area, Portugal

Main Responsibilities- Management of Service Lines (operations) and Service/Project Delivery teams.- Responsibility for the Portuguese Office within Iberia organization. - Service Delivery Manager for Volkswagen Autoeuropa (from April 2014 onwards).- Guarantee an added value offering with all the IT components, from Hardware to application level. - Manage.

- Develop and Implement Common processes and procedures for ICT and SI (Systems Integration). - Guarantee an added value offering with all the IT components, from Hardware to application level. - Service proposals design, negotiation with Key Accounts and services implementation through Service level Agreements.- Management of external entities namely.

Responsible for all IT and TC Operations for T-Systems in Portugal.- Manage a P&L (Profit & Loss) of ~6 M€ with a team that represents 60% of the company. - Definition and Implementation of area strategy.- Service proposals design, negotiation with Key Accounts and services implementation through Service level Agreements.- Management of external entities.

Business Unit Director OPS and PLM (Operational Services and Product Lifecycle Management) – Belongs to Portuguese Management Team- Develop and boost the business outside the Company Group. - Define solutions useful for all business areas and with an added value to the customer.- Project implementation negotiation and Coordination, namely a total network.

e-Business Solution Competence Center ManagerA total different challenge allowed in one side to gain financial competencies in terms of budget (Profit & Loss) management and on the other to develop from scratch a completely new area in the company with a growing position on the market – e-Business. Logistics Competence Centre Manager- Coordination of a.

Belonging to Autoeuropa Systems department the development steps were as follows: CADCAM systems administration (Unix based); Logistic & Production Critical Systems Administration (Unix, VAXVMS based); CIM/CADCAM team coordination (team responsible to support all company core systems from Product Design, car manufacturing and line feeding); Section Manager.

Master, Função Directiva

Activities and Societies: Synergy; Know the organization and its values; Change Management and strategic Leadership; Business Knowledge.

Engineer’S Degree, Engenharia Informatica