Sofia Hjorth Email & Phone Number

Sweden

Halmstad, Hallands Län, Sverige

Halmstad, Hallands Län, Sverige

I was transforming the business mindset & developed a B2C ecommerce within a strong B2B company and implemented & started a great online customer experience globally. I also set the processes and structure within the Tech Dev. team and started to build a driven Customer Service Team with increased communication and service for all customers.

Lund, Sverige

Avensia is a leading expert company within the field of modern commerce, with customers as Lyko, Coop, Ahsells, Kicks and many more. We implement system solutions, optimize e-commerce and develop digital strategies that make our customers leaders in their market. We have a strong partnership with Riversand, inRiver, EpiServer, Voyado and more.As a Business Manager I set up our Code of Conduct, optimized our internal processes and strategies with in the management team. I conducted & planned our regular internal, global meetings (with all our global offices attending online), set new processes throughout the organization and responsible for all the companies daily routines.

Helsingborg, Sweden

Working as an independent, strategic, digital & e-commerce consultant with global Brands as;* Nikon Imaging (Global Web Team in Singapore, I wrote & presented "A global digital & web assessment" to the managment team at HQ in Tokyo)* Kronaby/AnimaConnected, Malmö (I created the strategy, requirements, team, implementations & launched their Global Ecommerce)* Scandinavian Cosmetics, Malmö (A digital transformation strategy & workshops)* SKF Purchase & ecommerce department, Gothenburg. (Acted as a strategic consultant of their new business unit) All assignments focused on optimizing their customer experience, web presence, sales channels, internal & external processes as well as support them in setting up the right requirements, platforms and demands for successful projects and development.

Malmo, Sweden

inRiver is a next-generation PIM platform that provides organizations with strong capabilities to create and collaborate for the best possible product marketing.The emerging role as a Customer Success Director, is about a solution to the core issues of customer portfolio development, retention and expansion. Customer Success Management is an integration of functions and activities of Marketing, Sales, Professional Services, Training and Support into a new profession to meet the needs of companies. My ultimate strategic goal of the Customer Success role is sustainable corporate profitability and growth, by making our customers as profitable and productive as possible.

Helsingborg, Sweden

Tretorn has what all brands want; a history, a legacy and a story. We were founded in 1891 and our products are inspired by the Nordic way of living, we fuse a love of nature with urban purpose. I created a strategic plan for the development for the worldwide ecommerce platform (Magento) & business. In close collaboration with our marketing-, sales-, product development- and fulfillment logistics- teams I set up requirements and implemented new platforms, with a new, awesome & user friendly design, that will optimize the workflow as well as sales channels. The reason for leaving Tretorn: http://www.prnewswire.com/news-releases/abg-acquires-tretorn-from-puma-adding-luxury-outdoor-lifestyle-to-its-global-sports-portfolio-300106594.html

Malmö

Brightstep was the leading ecommerce consultancy firm in the Nordics with experience from a lot of large international solutions and set ups (later required by Accenture). They have more than 50 employees only focusing on e-commerce that has contributed to success for several of the nordic companies as Electro World (Elgiganten), InkClub, Stadium, Venue Retail Group, Vattenfall and many many more. Brightstep have knowledge and experience in all the Nordic countries regarding ecommerce plattforms (Hybris & Intershop) and inRiver PIM. I worked mostly on a strategic & optimizing level with pre-studies, analytizing marketing, segmentation, customer journeys and UX-design etc for customers as Bonnier Tidskrifter, HOPE, Homeshop, Vattenfall and BikBok

Malmo, Sweden

At KAN, I managed and was responsible for Web projects including different CMS migrations, some IT software development, and production deployments. I have a passion for technology, social media integrations, e-commerce and new cutting edge web development.As Project Manager, I had a thorough understanding of technical project management, delivering web based systems, best practices in project estimation (define scope, budget & launch), team leadership, consulting accountability, and the development of highly scalable, maintainable, and secure web solutions.

Helsingborg, Sweden

I owned the business & development backlog and all production of campaigns and new features. I managed the office in Helsingborg and our three teams (dev/support/marketing) and coordinated all communication with MTG (and ZTV) in Stockholm until they decided to put down Playahead. An epic journey! More information of the journey & the success story with Playahead ; http://sv.wikipedia.org/wiki/Playahead

Sweden

As Project Manager at Incordia I launched, managed, and sold both profitable retail stores (Stayhard, Cdon and Bostadsagenten) and an e-commerce mail-order business (start-up businesses). I created and executed marketing plans, negotiated contracts, managed website and weekly e-newsletter etc.Just before Incordia went bankrupt, I accepted the offer from Playahead that I recieved.

Göteborg

Worked for Göteborg & Co, the city’s leading event and fixture office, as marketing and information manager for “Göteborgskalaset” and “Bo I Göteborg”.

Lund, Sweden

Framfab, also known as Framtidsfabriken, was one of the most fun & intense time of my life in so many ways. I was a project manager for large projects as Volvo Cars Buying Service ("build your own Volvo", a car configurator) and Sony Ericsson’s Chat board web solution, just for mentioning few of all the exciting projects that we did!

Lund

The project team that I was working with at Framfab, followed Jonas Birgersson to his new company - Labs2 and during a short period of time, I was part of the marketing team.

Lund, Sweden

Fil Kand, Medie- Och Kommunikationsvetenskap

Samhällsvetenskaplig Linje

Activities and Societies: Simgymnasium

Education record

Education record