Front Line Agent
- Delivered exceptional direct customer service at LisbonAirport, specializing in foreign currency transactions.
- Processed tax-free voucher payments efficiently, ensuringcustomer satisfaction.
- Managed money transfers with proficiency, representingWestern Union Transfer Company.
- Served one year in the Department of Support and Information(DSO) as a Technical Operations Specialist, supportingMastercard prepaid clients, Western Union sub-agents, andUnicambio Nacional agencies.
- Completed one year of Control,overseeing tax refund operations with meticulous attention todetail.