Sofia Isabel Email & Phone Number

Lisboa, Portugal

Delivered exceptional direct customer service at LisbonAirport, specializing in foreign currency transactions.• Processed tax-free voucher payments efficiently, ensuringcustomer satisfaction.• Managed money transfers with proficiency, representingWestern Union Transfer Company.• Served one year in the Department of Support and Information(DSO) as a Technical Operations Specialist, supportingMastercard prepaid clients, Western Union sub-agents, andUnicambio Nacional agencies.• Completed one year of Control,overseeing tax refund operations with meticulous attention todetail.

Lisboa, Portugal

Delivered exceptional direct customer service at LisbonAirport, focusing on the purchase and sale of foreign currency.• Expertise in foreign exchange trading, providing tailored adviceand manual exchange rates to meet individual customer needs.• Facilitated international money transfers through WesternUnion and processed Tax Free voucher payments (Premier, ItalyRefund, Spain Refund and Portugal Refund).• Served as an official bookmaker for Santa Casa daMisericórdia de Lisboa.• Managed operations of an on-site internet center

Lisboa, Portugal

Spearheaded the negotiation and closure of advertisingcontracts with key pharmaceutical industry players for the publication of diverse research articles in esteemed medicaljournals.• Secured ad deals with pharma firms• Expert in journal ad contracts

Lisboa, Portugal

Monitor and predict sales and marketing trends.• Measure how well marketing strategies and programs areworking.• Develop and evaluate ways to collect data including opinionpolls, questionnaires, and surveys.• Collect data on market conditions, competitors and consumers.• Analyze collected data with statistical software.• Convert findings and complex data into tables, written reportsand graphs clients can understand.• Create reports and share results with management and clients.

Jornalismo / Turismo

Business Trading And Investment