Sofia Isabel Email & Phone Number

Lisboa, Portugal

• Delivered exceptional direct customer service at LisbonAirport, specializing in foreign currency transactions.
• Processed tax-free voucher payments efficiently, ensuringcustomer satisfaction.
• Managed money transfers with proficiency, representingWestern Union Transfer Company.
• Served one year in the Department of Support and Information(DSO) as a Technical Operations Specialist, supportingMastercard prepaid clients, Western Union sub-agents, andUnicambio Nacional agencies.
• Completed one year of Control,overseeing tax refund operations with meticulous attention todetail.

Lisboa, Portugal

• Delivered exceptional direct customer service at LisbonAirport, focusing on the purchase and sale of foreign currency.
• Expertise in foreign exchange trading, providing tailored adviceand manual exchange rates to meet individual customer needs.
• Facilitated international money transfers through WesternUnion and processed Tax Free voucher payments (Premier, ItalyRefund, Spain Refund and Portugal Refund).
• Served as an official bookmaker for Santa Casa daMisericórdia de Lisboa.
• Managed operations of an on-site internet center

Lisboa, Portugal

• Spearheaded the negotiation and closure of advertisingcontracts with key pharmaceutical industry players for the publication of diverse research articles in esteemed medicaljournals.
• Secured ad deals with pharma firms
• Expert in journal ad contracts

Lisboa, Portugal

• Monitor and predict sales and marketing trends.
• Measure how well marketing strategies and programs areworking.
• Develop and evaluate ways to collect data including opinionpolls, questionnaires, and surveys.
• Collect data on market conditions, competitors and consumers.
• Analyze collected data with statistical software.
• Convert findings and complex data into tables, written reportsand graphs clients can understand.

Jornalismo / Turismo

Business Trading And Investment