Sofia Isaksson Email & Phone Number

Stockholm, Sverige

Support for sales person within the service part of KONE. Contract registration of new and renegotiated contracts. Update customer, contract and equipment information in SAP. Contact with external customers, who have contacted KONE customer service, in everything from invoice questions, contract questions and who wish to come in contact with sales person.

Stockholm, Sverige

Working closely with the Sales Managers to produce the best hotel deals for the website. Worked with suppliers in Sweden, Norway and Denmark. As well as the head office in London.Support and contact with hotels from agreement until the offer is live on the website and while the deals are live if any questions or issues arises.Preformed quality controls.

Stockholm, Sweden

Revenue Management is about taking control of supply and demand and in this way increase the company's profitability. We have full responsibility for the hotels that we are allocated when it comes to prices and the availability for booking online and directly with the hotels. Assist the senior revenue managers with other hotels and assignments as needed.

Stockholm, Sweden

Responsible for room reservations for 3 hotels, 5 restaurants, spa as well as the Christmas show & New Year's party at one of the hotels.Contact with guests from booking to arrival if there were special needs or requests for the rooms. This also meant coordinating with other departments.This contact was handled by phone, email & chat from private.

Stockholm, Sverige

Distributed the work between the cleaners and had a meeting at the beginning of each shift to go through the days/evenings work.Coordinated with the reception for the day's arrivals and any special requests, VIPs or gifts to go up in the rooms.Responsibility for larger groups/VIPs who would stay at the hotel to make sure all requests where met and.

Åre, Sweden

As this was an internship during my education, I tried most departments such as housekeeping as both cleaner and at management level, reception, spa bar, conference hostess and as head hostess at breakfast.

Märsta, Sweden

Took care of check-in and check-out. Received bookings over the phone and trough other booking channels and made sure they got into the PMS system opera. Guest service and as this was a smaller hotel, so were we responsible for organizing conferences, assisting housekeeping as well as the bar/restaurant if needed.

Albuquerque, New Mexico, USA. Novato, California, USA

Labor Law

Sustainable Development In The Tourism Industry

After completing the education, you should be able to use sustainability as a means to achieve or further develop attractive businesses.

Revenue Management

Revenue Management is about taking control of supply and demand and in this way increase the company's profitability. The tasks are.

Bachelor Of Hospitality Management, Hotellverksamhet

The education is in preparation for a managerial position in the hospitality industry, by providing a broad knowledge in areas such as.

Social Sciences, Specialization In Culture