• Development of quality controlso Acceptance criteria o Work instructionso Flow diagramso Quality procedureso Documentation templates• Supplier chain verification• Suppliers payments• People management• Customer Care• Direct Sales• Sales incomes and expenses

• Weekly meetings for process improvement • Training and supervision for quality inspectors• People management• Team working• Statistical process control o Pareto charts o Histograms o GR&R• Reports (Daily, Weekly, Monthly, Quarterly and Yearly) for process improvement• Development of quality controls o Acceptance criteria o Work instructions o Flow diagrams o Quality procedures o Documentation template• Decision maker based on results analysis• Customer negotiation • Customer care• Customer negotiation for problem solving• Monitor and control for new product incoming (NPI)• Failure mode and effect analysis (FMEA) for process control and process improvement • Layouts developments for process improvement

• Introductory training for new people• Payment development • Social security number management (Enrollment and conclusions) • Customer service

• Bank reconciliations• Sales incomes and expenses• Store general assistant manager o People management o General Inventories o Customer care o Supplier verification o Material reception and controlling • Store Coach o People training o People evaluation• Shift manager o People management o Inventories o Customer care