Sofia Jones Email & Phone Number

Reston, Virginia, United States

Reston, Virginia, United States

• Led and facilitated Change Advisory Board (CAB) meetings, including creating agendas, leading discussions, and approving change requests to ensure smooth project transitions and alignment with business objectives.
• Played a key role in a large-scale Confluence cloud migration project, acting as a communication liaison between consultants and internal teams, while managing data through detailed spreadsheets and tracking project.
• Designed and maintained Power BI dashboards for Egencia reporting, delivering actionable insights that enhanced decision-making processes and provided clarity on travel expenses and employee engagement.

Reston, Virginia, United States

• Conducted in-depth data analysis to identify and address inefficiencies in client invoicing processes, resulting in streamlined operations and improved accuracy in financial transactions
• Developed comprehensive PowerBI dashboards that effectively communicated insights to leadership, facilitating data-driven decision-making and optimizing resource management to align with organizational objectives
• Fostered collaboration with diverse stakeholders to enhance data visibility within the organization, significantly improving transparency and enabling a deeper understanding of stakeholder needs

Washignton DC

• Consulted the marketing team on content development for promotional social media posts
• Facilitated Talent Assessment & Acquisition efforts which resulted in 30+ new hires
• Performed essential business continuity responsibilities including inventory management and event capacity management to guarantee smooth company operations

Washington DC

• Coordinated dining room activities and directed staff to provide fast and courteous customer service
• Scheduled dining room reservations, special events, and special services for dinners; received and recorded dining reservations to improve organization of the company
• Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed

North Beach, Maryland, United States

• Supervised swimmers and enforced swimming facility policies and guidelines to ensure swimmer safety
• Conducted daily checks on swimming areas and equipment to maintain safety and good condition
• Attended staff meetings and collaborated with co-workers to maintain a productive work environment