Sofia K. Email & Phone Number

Lisboa, Portugal

Porto, Portugal

Early detection, prevention and minimization of losses through review of suspect transactions, using tools like SQL, Bigquery, Excel in order to detect existing and prevent future suspicious / fraudulent transactions from occurring.Verification, analysis, correction of results of automated Fraud Detection Security System implemented on companies digital platform.Investigation within a customers profile / data to detect possible fraud.Detection of fraud patterns… Show more Early detection, prevention and minimization of losses through review of suspect transactions, using tools like SQL, Bigquery, Excel in order to detect existing and prevent future suspicious / fraudulent transactions from occurring.Verification, analysis, correction of results of automated Fraud Detection Security System implemented on companies digital platform.Investigation within a customers profile / data to detect possible fraud.Detection of fraud patterns, trends, suspicious activity by analyzing chargebacks and alerts received from Security IT Team.Using technology-based fraud monitoring/detection tools and reports to monitor/analyze account activity for potential fraud and illegal activityAccount maintenance and analyzing customers complaints, requests regarding payment through CRM.Planning daily team work. Show less

Porto, Portugal

Analyze transactions to determine if fraudulent activity is present using tools SQL, Excel. Investigate and evaluate fraud by contacting account and credit card holders. Study and check trends, documents and report fraud cases.Limit potential loss exposure by placing holds, cancellations. Carryout efforts for prevention and recovery. Update database for all alerts received. Talk to internal and external customers in an inbound/outbound.Respond to… Show more Analyze transactions to determine if fraudulent activity is present using tools SQL, Excel. Investigate and evaluate fraud by contacting account and credit card holders. Study and check trends, documents and report fraud cases.Limit potential loss exposure by placing holds, cancellations. Carryout efforts for prevention and recovery. Update database for all alerts received. Talk to internal and external customers in an inbound/outbound.Respond to inquiries received customers and banks respecting SLA.Maintain working knowledge of all fraud related applications and products.Escalate fraud trends Show less

Porto, Portugal

Cidade De São Petersburgo, Rússia

Porto E Região, Portugal

Offline Marketing ( Eastern Europe, Russia), Media / Tech support / Logistics, Documentation

Braga E Região, Portugal

Interprete at the Judicial Proceedings

Lousado, Portugal

Translator/Interpreter (Continental Mabor)Written translation and oral interpretation from Portuguese /Russian and vice versa.Interpretation of conferences, lectures about the production process, translation of technical documentation. Working closely with: Quality Department Department of Vulcanization Department of Tire Building Final Finishing and also HR.Translation support and direct participation in all the mentiones departments.

Braga E Região, Portugal

Offline Marketing: cold calls, trade shows, emailing etc / Development of sales in Eastern Europe, Russia, Ucraine, Kazakhstan, Belorussia, Rep. of Moldova, Lithuania, Abkhazia etc. / Organization of logistic, documentation support, payments, translations, interpretation on meetings.

St. Petersburg, Russian Federation

St.Petersburg, Russia

Booking / payments, international calls, accommodation assistance, interpreter services

Data Analysis For Business

Portuguese For Foreigners (Plnm) - Post-Graduation And Ma, Letras, Estudos Gerais E Ciências Humanas

Activities and Societies: Teatro

Licentiate Degree, Romance Languages, Literatures, And Linguistics