Sofia Kokolis, Cissp Email & Phone Number

United States

Boca Raton, Florida, Us

Deliver effective IT Governance and Cybersecurity risk management through the implementation, management and monitoring of controls, both internally and within our vendor partnerships.

Boca Raton, Florida, Us

Head of IT Governance, including Information Security, Vendor Risk and IT Policy and Control groups. Lead IT governance strategy, including prioritization and enhancement roadmap. Drive and oversee strategic Cybersecurity projects and communications that span the enterprise. Manage a large budget, negotiate with solution providers and partner with internal stakeholders.

London, Gb

Led a best-in-class implementation of the Barclays Control Framework, securing buy-in across multiple countries, organizations and control teams. Translated a complex and long-range goal into smaller tangible deliverables, which our team successfully achieved without being overwhelmed.Designed and implemented a governance program to support 14 new control policies, and evidence adherence across global operations. Successfully influenced and led colleagues, even in the absence of a direct reporting line.Eliminated manual tracking spreadsheets by implementing collaboration tools with built-in controls, enabling aggregation and improving accuracy by 40%.

London, Gb

Optimized the process for assessing and mitigating potential risks from growth initiatives.Trusted advisor to both control teams and business owners during Risk and Control Self-Assessments. Awarded the Barclays Global Excellence Values Award.Implemented the Conduct Risk Framework by designing key risk indicators to monitor adherence; shared actionable insights with CEO, MDs, Senior Leadership Team, and business owners.Reduced data quality defects by 90% by identifying and resolving root causes.Hired, led, and developed colleagues in a collaborative manner, in line with company purpose, values and behaviors.

London, Gb

Designed and implemented a governance program to evidence appropriate oversight of offshore 3rd party/affiliate services, in line with US regulatory requirements. Designed a scorecard of leading indicators for monitoring and managing supply chain risk.Delivered Key Risk Reporting for US Operations and Technology, in line with COSO principles. Performed data-driven analysis of core processes to improve their efficiency, accuracy and effectiveness.Increased completion rates for mandatory training by identifying and remediating root causes.

Mount Laurel, Nj, Us

Provided leadership as a change agent through process mapping, risk and control self-assessments (RCSA), failure mode effects analysis (FMEA) and operational incident capture. Provided internal management consulting services as part of a cross-functional business team; identified $45M in savings through the remediation of quality defect root causes.Assessed, managed, mitigated and monitored operational risk company-wide.Aided in the design, development and deployment of the risk governance framework.Performed impact analysis to identify actions to meet emerging OCC, FDIC, CFPB requirements.

Mount Laurel, Nj, Us

Designed client segmentation plan based on client needs, profitability, market and size which yielded segment-specific call planning and effective resource allocation. Led multi-level corporate sales dashboard implementation in Salesforce.com from design to delivery.Effectively collaborated with the President and Senior Leadership to develop value propositions and client proposals with executive-level content and accurate, concise metrics.

Mount Laurel, Nj, Us

Successfully on-boarded 16 new clients as the head of the client reporting integration team.Developed policies and procedures for data management and data integrity.

Led projects related to workflow/document imaging application; technical liaison for business users and IT throughout the software development lifecycle. Facilitated requirement elicitation sessions with business leaders; including mapping current and future processes.Documented clear and concise business requirements for coding and testing applications and interfaces. Created training documentation and help systems.

Conducted Level 2 support for over 5,000 business users while focusing on swift and final resolution of system issues.

Communicated with clients and verified condition compliance on over 80 loans per month.

Composed speeches and official correspondence for the Consul General in multiple languages. Planned and directed formal ceremonies and consular events.

Achieved ISO9002 quality management certification by restructuring the entire port captains’ documentation system.

Managed mobile business unit and effectively transferred highly confidential information to international business partners; translated documents in French, Greek, German and Italian.