Sofia Kwarnmark
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Sofia Kwarnmark Email & Phone Number

Head of Customer & Employee Journey I Founder of Qvins at AXA Partners
Location: Sweden, Sweden, Sweden 13 work roles 2 schools
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Role
Head of Customer & Employee Journey I Founder of Qvins
Location
Sweden, Sweden, Sweden

Who is Sofia Kwarnmark? Overview

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Sofia Kwarnmark is listed as Head of Customer & Employee Journey I Founder of Qvins at AXA Partners, based in Sweden, Sweden, Sweden. AeroLeads shows a matched LinkedIn profile for Sofia Kwarnmark.

Sofia Kwarnmark previously worked as Head of Customer and Employee Journey, CLP at Axa Partners and Operations Manager Sweden at Axa Partners. Sofia Kwarnmark holds Master Of Science, Electrical Engineering from Kth Royal Institute Of Technology.

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AXA Partners

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Profile bio

About Sofia Kwarnmark

With 20 years of experience in financial, life, and non-life insurance, key focus has been in leadership, change management, innovation, and operational strategy. Track record of revitalizing underperforming teams and creating new efficient ones. Experience from both start-ups to larger insurance companies in international environments. Innovative mindset with a strong customer and people focus and a passion for finding new business opportunities and delivering strong results. Specialties & Key strengths:• Insurance industry• Leadership & Change management• Tech, Innovation & Business development• Strategy, Process & Organizational development

Listed skills include Insurance, Change Management, Business Strategy, Risk Management, and 6 others.

Current workplace

Sofia Kwarnmark's current company

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AXA Partners
Axa Partners
Head of Customer & Employee Journey I Founder of Qvins
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13 roles · 23 years

Sofia Kwarnmark work experience

A career timeline built from the work history available for this profile.

Head Of Customer And Employee Journey, Clp

Current

Malakoff, FR

Responsible for designing and leading an innovative global transformation roadmap to accelerate digitalization and new emerging technologies. Additionally, leading the establishment of an operational framework emphasizing continuous learning, empowerment, and engagement as fundamental pillars. Altogether, deliver an effective and optimized Operations.

Oct 2022 - Present

Operations Manager Sweden

Malakoff, FR

Head of Operations, leading the claims-, partner- and customer service departments. The operations team consists of two direct reporting managers and a total team of 27 people based in both Sweden and Finland. The work involves driving innovation of new customer value propositions, setting up new partnerships as well as digitalization initiatives to ensure.

Jan 2020 - Oct 2022

Board Member

Current
Kwantella Ab

Kwantella AB is a family-owned company with diversified business areas. Active board member since its foundation in 2012.

2012 - Present ~14 yrs 4 mos

Founder

Current

Sweden’s only female network within the Insurance industry. Apart from providing network activities and a one-year mentoring program, it´s higher purpose is to contribute to having more women working in the insurance industry. In a short period of time it reached 1500+ members and partnered with a multiple of the largest insurance companies in Sweden..

Nov 2018 - Present

Qalora Growth Start Up Program

Göteborg, SE, SE

Selected in tough competition for Qalora’s incubator program with a new Insurtech venture. Qalora Capital is a boutique investment bank, dedicated to help entrepreneurs and fast growing tech-companies.

Oct 2019 - Mar 2020

Founder And Ceo

Oslo, NO

NeatNordic offers next generation’s tech products for the elderly care industry with the aim to increase the life quality for elderly and create a better work life for people working in the industry. I founded the company in 2018 & sold it to Nordic Weltech AB in 2019. The work involved everything from sourcing and negotiating with suppliers in China and.

2018 - 2019 ~1 yr

Sales Service Manager

Stockholm, Stockholm County, SE

As Head of Broker Sales & Services the work included establishing and rebuilding the department from scratch with the goal to build a performance culture with focus to increase the institutional customer satisfaction and drive sales. The team consisted of 12 client advisors, with the responsibility to drive sales and service towards the Swedish broker.

May 2017 - Sep 2018

Sales Support Manager

Stockholm, Stockholm County, SE

As Trading and Sales Support Manager, work included leading a team of 12 employees that was responsible for driving the back-office operations across sales channels. I was responsible together with the sales managers, for the strategic development of distribution to more standardised, automated and customer centric operation model. Besides this I was also.

May 2014 - May 2017

Senior Business Developer

Stockholm, Stockholm County, SE

Work included identifying new strategic business opportunities, analyzing and defining new processes as well as setting up new collaborations with internal and external partners. Work methods and frameworks such as Scrum, Kanban and Lean were often used within the projects. The role often included a close collaboration with different departments such as.

2011 - May 2014

Novare Leadership Academy

Stockholm, SE

Attended Novare´s leader development program during 1 year.

2017 - 2018 ~1 yr

Project And Process Manager

Zürich, CH

Private Placement Life Insurance is Swiss Life’s dedicated business unit for HNWI (High Net Worth Individuals). As Project and Process manager on a Associate Director level, I led various projects on a cross functional base within the company and its global subsidiaries. I also developed the company’s business processes in order to optimize the workflows.

2008 - 2011 ~3 yrs

Head Of Operations And Internal Compliance Officer

Zürich, CH

Established and managed the Operations department of Private Placement Life Insurance, Swiss Life´s dedicated business unit for HNWI (High Net Worth Individuals). Work included leading the team managing the daily operations and to establish and maintain relationships with global custodians, asset managers and business introducers. I was also acting as the.

2005 - 2008 ~3 yrs

Project And Process Manager

Hi3G Access Ab - 3

Worked for the mobile operator 3 as a Process Developer/Project Manager, responsible for developing new more efficient business processes. Responsibilities also included analyzing and interpreting data in addition to being a Team leader for a customer care group handling all 3’s customer agreements.

2003 - 2005 ~2 yrs
2 education records

Sofia Kwarnmark education

Master Of Science, Electrical Engineering

Kth Royal Institute Of Technology

Master´S Degree In Business Development And Media Technology

Stockholm School Of Economics
FAQ

Frequently asked questions about Sofia Kwarnmark

Quick answers generated from the profile data available on this page.

What company does Sofia Kwarnmark work for?

Sofia Kwarnmark works for AXA Partners.

What is Sofia Kwarnmark's role at AXA Partners?

Sofia Kwarnmark is listed as Head of Customer & Employee Journey I Founder of Qvins at AXA Partners.

Where is Sofia Kwarnmark based?

Sofia Kwarnmark is based in Sweden, Sweden, Sweden while working with AXA Partners.

What companies has Sofia Kwarnmark worked for?

Sofia Kwarnmark has worked for Axa Partners, Kwantella Ab, Qvins - Qvinnor Inom Insurance, Qalora Capital, and Neatnordic.

How can I contact Sofia Kwarnmark?

You can use AeroLeads to view verified contact signals for Sofia Kwarnmark at AXA Partners, including work email, phone, and LinkedIn data when available.

What schools did Sofia Kwarnmark attend?

Sofia Kwarnmark holds Master Of Science, Electrical Engineering from Kth Royal Institute Of Technology.

What skills is Sofia Kwarnmark known for?

Sofia Kwarnmark is listed with skills including Insurance, Change Management, Business Strategy, Risk Management, Business Analysis, Management Consulting, Strategy, and Business Process Improvement.

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