Sofia Laaksonen Email & Phone Number

Stockholm, Se

Stockholm, Se

Stockholm, Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

Hämeenlinna, Southern Finland, Finland

Handled and created over 200 golf events and competitions for local and international corporations over two summer seasons. Organized the 2022 Young European Masters Tournament with 124 participants from 31 countries. Oversaw the management of volunteers and the logistics of the tournament premises. Boosted customer satisfaction with Caddiemaster tasks of checked-in players, as well as, strengthened private club member relationships. In the national evaluation, Linna Golf achieved the best… Show more Handled and created over 200 golf events and competitions for local and international corporations over two summer seasons. Organized the 2022 Young European Masters Tournament with 124 participants from 31 countries. Oversaw the management of volunteers and the logistics of the tournament premises. Boosted customer satisfaction with Caddiemaster tasks of checked-in players, as well as, strengthened private club member relationships. In the national evaluation, Linna Golf achieved the best season-specificresult of 94/100 from Caddiemaster services for the period collected throughout 2015 making the top spot in benchmark comparison in Finland. Show less

Lausanne Area, Switzerland

Presented the university to foreign visitors on campus tours. Conducted future candidates’ selection through the Selection Days interviews.

Rotterdam, South Holland, Netherlands

Assisted and supported the customer service team with communicating and executing client orders with overseeing the land, sea and air shipment of orders from pickup location to delivery point. Implemented and refined a project related to Verified Gross Mass (VGM) by capturing VGM results of customers to achieve 100% coverage as per International Maritime Organization regulations.

Successfully completed first-ever virtual internship collaboration, where in a team of three consulted the Hotel Group on their candidate recruitment processes, giving research-based recommendations from a quantitative market research survey of 61 hospitality professional respondents to improve the future candidates’ application journey.

Dubai, United Arab Emirates

Facilitated guest, travel agency and group bookings to the different restaurants of the hotel, as well as, assisting the events department with special occasions and site inspections during my administrative internship. Managing and updating the events database on a daily basis. Gained experience in collaborating with Online Tour Agencies with applying tailor-made pricing packages. Assisted Ad-hoc special projects assigned by the Director of Events and F&B Sales.

Lausanne Area, Switzerland

Co-organized golf challenge and afterwork events for over 200 participants. Managed all the social media channels.

Lausanne Area, Switzerland

Helsinki Area, Finland

Provided a professional waitress service to a high-profile and multinational clientele during the summer season. Ensured a first-class and comfortable dining experience using many different languages on a daily basis. Planned special events whilst accommodating varying groups up to 50 guests at a time. Kämp Hotel is part of the luxury affiliated chain, Leading Hotels of the World.

Como Area, Italy

Responsible for the smooth running of the front office, and performed guest relations tasks in a five-star independent hotel to ensure a professional customer experience. Acted as a liaison between hotel guests and local service providers for issuing reservations with Italian business practices. Il Sereno Hotel is part of the luxury affiliated chain, Leading Hotels of the World.

Kauniainen

Coached and taught weekly on average 50 junior tennis athletes throughout the season. Maintained and preserved Grani Tennis club’s outdoor courts for the summer seasons. Achieved a certification of Level 1 – National Tennis Coach Training from the Finnish Tennis Association, by learning the latest international teaching theories in the areas of tactics, technique and physics while emphasizing on the instructor’s professional skills.