Sofia Licciardello Email & Phone Number

In my role as a Virtual Administrator at The Psych Assistant, I specialise in providing comprehensive administrative support to both remote teams and clients. This position required a high level of proficiency with advanced communication tools and platforms, which I used to manage calendars, schedule appointments, and coordinate meetings across different time zones. My responsibilities also included utilising task management software to prioritise tasks, set deadlines, and track project… Show more In my role as a Virtual Administrator at The Psych Assistant, I specialise in providing comprehensive administrative support to both remote teams and clients. This position required a high level of proficiency with advanced communication tools and platforms, which I used to manage calendars, schedule appointments, and coordinate meetings across different time zones. My responsibilities also included utilising task management software to prioritise tasks, set deadlines, and track project progress, which significantly improved operational efficiency.I uphold strict confidentiality and security protocols to safeguard sensitive information, ensuring compliance with data protection regulations and company policies. My ability to adapt to the needs of a virtual environment and maintain a high standard of organisation and detail orientation made me a reliable and efficient member of the team. Show less

As a Sports Receptionist at Genesis Gym, I leveraged my strong organizational and customer service skills to manage the front desk operations effectively. My responsibilities include greeting guests, scheduling appointments, and handling inquiries with professionalism and warmth. I also manage membership sign-ups and provide information about gym facilities and services to prospective members.My role requires excellent communication skills and the ability to multitask in a fast-paced… Show more As a Sports Receptionist at Genesis Gym, I leveraged my strong organizational and customer service skills to manage the front desk operations effectively. My responsibilities include greeting guests, scheduling appointments, and handling inquiries with professionalism and warmth. I also manage membership sign-ups and provide information about gym facilities and services to prospective members.My role requires excellent communication skills and the ability to multitask in a fast-paced environment. I efficiently coordinated with gym staff and members to ensure a seamless experience for all visitors. My experience at Genesis Gym has further honed my administrative skills and my ability to maintain high standards of customer service in a dynamic setting. Show less

In my role as a Sales Assistant at Bonds Outlet in Camberwell, I have developed a strong foundation in customer service and retail operations. My primary responsibilities includes addressing customer inquiries about inventory, sales, and promotions, providing accurate information, and ensuring a high level of customer satisfaction. I manange transactions, carefully and efficiently pack customer purchases, and maintain an organized and clean workspace.My experience at Bonds Outlet… Show more In my role as a Sales Assistant at Bonds Outlet in Camberwell, I have developed a strong foundation in customer service and retail operations. My primary responsibilities includes addressing customer inquiries about inventory, sales, and promotions, providing accurate information, and ensuring a high level of customer satisfaction. I manange transactions, carefully and efficiently pack customer purchases, and maintain an organized and clean workspace.My experience at Bonds Outlet enhanced my skills in customer interaction, inventory management, and the ability to work effectively under pressure, providing me with a comprehensive understanding of retail dynamics and customer engagement. Show less

Chadstone, Victoria, Australia

In my role as a Client Advisor at Zimmermann in David Jones Chadstone, I excelled in providing personalised styling advice and product recommendations, leveraging my knowledge of current fashion trends and Zimmermann’s product offerings. My responsibilities included assisting with merchandise presentation and visual displays, which enhanced the store's aesthetic appeal and attracted customer interest.I actively engaged with customers, offering insights into the collections, fabrics, and… Show more In my role as a Client Advisor at Zimmermann in David Jones Chadstone, I excelled in providing personalised styling advice and product recommendations, leveraging my knowledge of current fashion trends and Zimmermann’s product offerings. My responsibilities included assisting with merchandise presentation and visual displays, which enhanced the store's aesthetic appeal and attracted customer interest.I actively engaged with customers, offering insights into the collections, fabrics, and design inspirations behind Zimmermann's products. I also participated in product knowledge training sessions to stay informed about new arrivals and seasonal collections, ensuring I could provide the best advice to customers. My experience at Zimmermann sharpened my skills in customer engagement, visual merchandising, and in-depth product knowledge, all crucial for success in the high-end retail industry. Show less

In my role as a Sales Associate at Sunglass Hut in Myer Doncaster, I focused on providing a high-quality customer service experience within the luxury retail sector. My role involved ensuring a neat and attractive sales environment and assisting in the setup of compelling visual displays in line with company policies. This responsibility helped maintain the brand's high standards and visual appeal to customers.I was enthusiastic and knowledgeable about our products, advising customers… Show more In my role as a Sales Associate at Sunglass Hut in Myer Doncaster, I focused on providing a high-quality customer service experience within the luxury retail sector. My role involved ensuring a neat and attractive sales environment and assisting in the setup of compelling visual displays in line with company policies. This responsibility helped maintain the brand's high standards and visual appeal to customers.I was enthusiastic and knowledgeable about our products, advising customers on the features and benefits of our luxury sunglasses. My daily duties also included managing various administrative tasks, such as opening and closing procedures and conducting inventory checks twice daily. My time at Sunglass Hut enhanced my abilities in sales, customer interaction, and inventory management, further developing my expertise in handling high-end products in a fast-paced retail setting. Show less

As a Waitress at Da Pino Pizzeria e Cucina, I honed my skills in customer service, order management, and food service coordination. My responsibilities included collaborating closely with kitchen staff to coordinate food and beverage orders, ensuring prompt and accurate service. I engaged with customers in a friendly and professional manner, providing menu recommendations and answering questions to enhance their dining experience.I was also involved in training new staff members… Show more As a Waitress at Da Pino Pizzeria e Cucina, I honed my skills in customer service, order management, and food service coordination. My responsibilities included collaborating closely with kitchen staff to coordinate food and beverage orders, ensuring prompt and accurate service. I engaged with customers in a friendly and professional manner, providing menu recommendations and answering questions to enhance their dining experience.I was also involved in training new staff members, equipping them with the necessary skills and knowledge to perform effectively in a busy restaurant environment. My familiarity with the Point of Sale system, OrderMate, allowed me to handle transactions efficiently, maintaining a high level of customer service by addressing inquiries and resolving any issues promptly.My experience at Da Pino Pizzeria e Cucina reinforced my ability to work effectively in a team, manage a fast-paced service environment, and maintain a cheerful and responsive interaction with customers, all crucial skills in the hospitality industry. Show less

Education record

Vce