Sofia Lineberg Email & Phone Number

Fremont, California, United States

Oversee the state of California . Working with intake and recruiting on a regular basis to ensure sustainable and responsible growth.Attend meetings with funding sources to build lasting relationships Work with accounting on billing and PnL Provide support and training to the operations team

Anaheim

Intake new clients specializing in RCOC, meet and exceed quotas monthly increasing the 805 program by 400% and 810 program by 300% in less then six months, upload and update all auths, developed work flows and procedures for early start program, build lasting relationships with families and funder's through excellent customer service , manage a team of 7 including ST and OT , schedule assessments and calendar monthly reports due to funder, manage schedules for all 400 + clients in Orange County , create business proposals for the growth of the regional center branch , run reports and complete projects assigned by upper management , recently moved to head of scheduling with same title service manager I will retain my duties for early start program and take on managing a group of 9 employees including ST and OT , develop a work flow for scheduling , train new schedulers, clean up current schedules, Reduced undeserved list and maintained month over month to less then 5%., Increased utilization to 80+%

Expectation maintain schedules for 100 clients and 30+ therapist, manage heavy emails and phone calls, update authorizations , provide excellent customer service