Provision of advice to clients to ensure effective implementation of security solutions. Detailed budgeting tailored to the specific needs of each client. Actively raising user awareness of Ransomware threats and safe practices. Conducting mock incidents to assess preparedness and responsiveness to potential threats. Organizing educational webinars on cybersecurity to keep customers informed and updated. Conducting risk analysis and formulating strategic plans for effective security management. Exhaustive assessment of existing security in order to identify potential vulnerabilities. Specialized advice to facilitate migration from on-premise products to SaaS solutions provided by Trend Micro. Proactive development of a customer base, ensuring long-term relationships and continued satisfaction.

Comprehensive management of cases related to Trend Micro products, from follow-up to resolution. Use of ticketing for efficient registration and monitoring of cases. Vulnerability analysis to strengthen security. Maintenance and control of the state of the cloud to ensure its health. Training on the proper use of products and their efficient management. Application of knowledge on best practices to ensure security in IT/IOT/OT environments. Expert installation of security solutions for effective protection. Development of scripts to optimize processes and customize solutions. Risk management through MDR (managed detection and response) and EDR (threat detection and response). Seamless integration of solutions with third parties for effective collaboration. Operation and management of a Security Operations Center (SOC). Proactive incident management, from detection to resolution.