Sofia Loren Email & Phone Number

Center Valley, Pennsylvania, US

Easton, PA, US

Partner closely with Hiring Managers to define job specifications and execute comprehensive sourcing strategies to attract top talent. Responsible for high volume recruiting and building pipelines of viable candidates for a plethora of professional positions for the areas of Construction Piping Services (CPS)- including BIM roles, Corporate IT, Customer.

New York, NY, US

Research event logistics for corporate events. Scout and book event locales, food, entertainment and staffing. Source outside vendors. Responsible for room set-ups (seating, signage/booths, audio visual). Prepare promotional materials for events; arrange shipment of materials; schedule client appointments. Responsible for attendee registration and.

Center Valley, Pennsylvania, US

• Responsible for sourcing candidates for a plethora of professional positions including sales, engineering and scientific roles.
• Conduct thorough screen of candidates as initial part of interview process. Volume 40-70/week.
• Source via job boards, social media, and career fairs.
• Research candidate inquiries and ensure resume accuracy.
• Awarded Olympus Ambassador for providing outstanding customer service.

Menlo Park, CA, US

Responsible for sourcing and developing new client relationships to generate new business. Introduced RHI services via cold calling, email correspondence and client visits. Performed all facets of recruiting process from sourcing to placement, including onboarding. Use digital and social media to source viable candidates to meet speed to market needs.

Greenwich, CT, US

Promptly managed and processed all phone inquiries/issues and email to Customer Service Dept.Processed order shipment re-consignments and return merchandise authorizations (RMA’s); managed all exports and customer pick-ups (Will Calls); customer reporting. Ensured all customer service issues/claims for missing/damaged shipments were thoroughly.

Managed a sales driven call center team of 12 direct reports in a lean manufacturing market for storage solutions. Daily reporting on call center statistics and financials for orders placed. Identified cost saving opportunities. Monitored queue to track calls answered versus calls logged to ensure exceeding goal. Increased sales revenue by 35% by.

Charlotte, North Carolina, US

Oversaw all aspects of the Honeywell’s Learning Administration (HLA), including their call center (LMS Contact Center) to ensure the HLA identified learning opportunities globally. Managed a team of 20 direct reports who maximized domestic and int’l usage of services. Operated a metrics driven environment that tracked and illustrated successes and.

New York, New York, US

Managed a call center team of (20) union operators and (2) contracted phone technicians. Enhanced employee development by re-orientation of team and driving process improvements. Responsible for monthly labor forecasting, scheduling, employee reviews, processed payroll via ADP TimeSaver. Met with clients to establish and coordinate needs, negotiated rates..