Sofia Louro Email & Phone Number

Spain

Bilbao, Basque Country, Spain

Bilbao-Bilbo, Basque Country, Spain

• Team Sales Data Analysis & UK Market Trend Analysis• KPI Development & Reporting Back to the Business• Product / Stock Analysis & New Target Development• Recruitment & Training• Team Coordination & Ensuring Cross Team Collaboration• New Market Development• Development and Execution of Weekly Team / Business Meeting

Bilbao-Bilbo, Basque Country, Spain

• Ensuring Daily Team Deadlines and Productivity Rotas Are Met• Ensuring Consistency of the “Consumer Experience”• Reinforce Personal Development of All Team Members• Ensure Individual & Team Objectives Are Met• Developing & Promoting Best Work Practices• Reporting to Market Director

London, United Kingdom

• Attending weekly conference calls regarding the status of the business and weekly storeperformance• Weekly inventory checks and stock reporting• Sales gap analysis followed by action plan development• Weekly sales/performance review and reporting• Maintaining and developing a strong relationship with the area team• Managing daily communication between the store, head office and suppliers/warehouse• Working in unison with the Store Manager to improve… Show more • Attending weekly conference calls regarding the status of the business and weekly storeperformance• Weekly inventory checks and stock reporting• Sales gap analysis followed by action plan development• Weekly sales/performance review and reporting• Maintaining and developing a strong relationship with the area team• Managing daily communication between the store, head office and suppliers/warehouse• Working in unison with the Store Manager to improve operations, sales, profitability, and daily workflow• Continuously reviewing and managing team performance• Checking off and signing invoices and credit notes• Maximizing profits and delivering on store targets and KPIs• Managing staff training requirements Show less

London, Reino Unido

• Demonstrates desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers• Reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.• Managing a team of 25 people. Making sure the shop floor runs smoothly.• Maintains professional and technical knowledge and maintains a safe and clean store environment.• Deal with… Show more • Demonstrates desired behaviours for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers• Reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.• Managing a team of 25 people. Making sure the shop floor runs smoothly.• Maintains professional and technical knowledge and maintains a safe and clean store environment.• Deal with any enquiries and complaints and monitor customer service• Creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needs providing information; answering questions; obtaining merchandise requested.• Identifying and investigating customer complaints and service suggestions.• Maintains quality service by establishing and enforcing organization standards• Contributes to team effort by accomplishing related results as needed Show less

London, Reino Unido

Madrid Y Alrededores, España

London, Reino Unido