Sofia M. Email & Phone Number

Colombia

# Purchase requests: 45/month / Customer: Avianca-Lead negotiation processes with suppliers, in accordance with Avianca's guidelines, seeking price reductions to generate savings and better conditions in each project.-Prepare economic analyses and projections, considering the negotiated conditions.-Follow up contract awardings. -Review and monitor legal contracts signing. -Create purchase orders and framework contracts in SAP.

Ibagué, Tolima, Colombia

# Operations in charge: 40/month, 10% by sea and 90% by air-Provide support in demand planning, conducting tracking and control in collaboration with sales, finance, and production plants. -Manage the logistics of International purchases for Argentina, ensuring the supply of ATMs, Upgrades, Retail, and Software taking into account the time for SIRAs approvals for customs purposes.-Oversee the logistics for international acquisition of ATM parts in Colombia and Central America, guaranteeing timely delivery at the most cost-effective price.Achievements-Refinement of the control and tracking reports for purchase orders and shipments, facilitated by dashboards to assess KPIs in real time.-Creation of the process and monitoring report of the electrical safety certifications in Argentina.-Enhancements in the demand planning report, facilitating analysis for decision-making.

Bogotá

Operations in charge: 70/month, 100% by sea-Coordinate exports from China and the United States to Brazil mainly, including the purchase order entry in SAP, container stuffing, customs process at origin and destination and international transport.-Follow up operations and keep the customers informed about any deviations in the export and maritime transport processes.-Evaluate monthly delivery compliance through "KPIs"-Maintain control of documentation and requirements of the Brazilian customs.AchievementCarry out an EXW export of 24 40' containers from the United States to China without any setback, in compliance with the conditions established with the client under a letter of credit in which partial shipments were not accepted.

Bogotá

Operations in charge: 870/month, 90% by air and 10% by sea/ Customer: Pfizer United States -Conduct daily monitoring and control of general and refrigerated cargo exports from the United States to the rest of the world.-Monitor deviations of collection and international transportation, in order to ensure alignment of these processes with the 3PLs (KN, DHL, CEVA, Expeditors). -Oversee the documentation and necessary requirements for the customs process at destination.-Carry out follow-up conference calls for status of new and pending orders with the origin plant, the 3PLs, and the regional foreign trade manager. Achievements-Alignment of the pharmaceutical product export process of Zebulon plant, in collaboration with the customer and the 3PLs. -Improvement and alignment of the follow up report. -Implementation of Performance Dialogues for daily review based on the KPIs established for the operation. -Alignment with IBM information systems, for the implementation and centralization of the management of Supply Chain operations across Latin America.

Bogotá

General and project cargo operations (Special, oversized or overweight): 300/month, 30% by air and 70% by ocean/ Customers: Halliburton, Schlumberger, Baker, Oxy- Ensure customer satisfaction by continuos monitoring of the foreign trade operations for the oil and gas industry, for both imports and exports.- Provide logistical advice to clients on required procedures, with the aim of optimizing costs and streamlining operations.- Carry out post-sale follow-up with clients, to detect new business opportunities or deficiencies in the supplied service.Achievement- Implementation of SOPs, KPIs, and tracking reports for import and export operations for the customer Schlumberger.

Bogotá D.C. Area, Colombia

-Process and track all customers requests-Send status updates and keep traceability of shipments up to date.-Attend to and process customer claims following the established parameters based on each case: damage, loss, surplus, or mishandling of cargo; with the purpose of providing a response and appropriate solution effectivly. -Conduct post-sale management to measure the company's service quality and client satisfaction.Achievement-Through proactive tracking and verification of shipment statuses in the information system, which sent automatic notifications to clients, phone calls were significantly reduced.

Bogotá D.C. Area, Colombia

-Track procedures for sanitary registrations, non-mandatory certificates, free sale certificates, trademark registrations, copyrights, for the development of national and imported products.-Apply negotiation skills in the sourcing of new products.-Provide support in the development of innovative products that align with the core business of television sales and retail channels.-Ensure the suitability of suppliers, in terms of compliance with quality controls, good practice certificates, and production capacity.-Ensure a uniform concept in the product development and launch process.Achievements-Implementation of a formal quote request process, resulting in a decrease in response time from suppliers from 10 to 3 days.-Creation of an up-to-date database of sanitary and brand registrations, achieving timely tracking and control over their expiration.-Securing special offers through improvements in the quality of commercial relationships with suppliers.-Better results in new product launches thanks to the assurance of quality and effectiveness.

Bogotá D.C., Colombia

-Provide commercial assistance in the administrative activities of sales management.-Track clients through email or phone.-Request and verify shipping instructions to ensure proper handling of cargo and correct preparation of transport documents.-Support the operational area by supplying shipment statuses.AchievementTime reduction for requesting or preparing and sending shipping instructions to ​​operations area.

Bogotá D.C., Colombia

-Supervise and handle the entire import process, starting with the purchase order and ending with the delivery of goods to their final destination. -Audit the INTRAC system to confirm the traceability of logistics operations for special projects, tailoring it to the specific needs of the client Ecopetrol.Achievement -Continuous improvement of the corporate information system by fully updating the information and adding the necessary support for every operation.