Sofia Malatesta Email & Phone Number

Greece

• Helping clients identify, manage, and mitigate risks to their business operations and ensure compliance with applicable laws and regulations.

Attiki, Greece

• Identifying and understanding customers' requirements in order to provide them with exceptional support to ensure their satisfaction.• Recognizing potential customers, planning and scheduling sales calls, establishment of new accounts to expand the customer base.• Accurately orders’ submission in the designated system to streamline the sales process.• Conducting thorough analysis of market trends and preparation of comprehensive sales engineering reports that provide insights to enhance the overall sales strategy.

Athens, Attiki, Greece

• Conducting competitive analysis and market research to identify market trends, pricing/business models, sales, and operational methods of various companies in the industry.• Identifying potential business partners and establish partnerships to improve the company's market position and expand its reach.• Sales reports preparation and data analysis to facilitate decision-making processes and improve overall business performance.• Competitors' data collection and information consolidation into actionable items, reports and presentations for internal stakeholders.• Spot of new and emerging technologies that could enhance the company's competitiveness and increase its market share.• Contribution to Marketing Projects by providing strategic insights and support in the development of marketing strategies and campaigns.

Athens, Attiki, Greece

• Utilization of data-driven approaches to develop target lists for potential business opportunities.• Identifying and highlighting qualified companies and outlining the next steps for Account Executives to pursue.• Worked closely with the Revenue Operations Team to constantly enhance the Salesforce database for optimal accuracy and efficiency in identifying potential business leads.

Athens, Attiki, Greece

• Presentation of products and services to potential customers using interactive material such as videos, graphs, and slideshows.• Identifying and understanding customers' needs - delivering customer service. • Providing detailed information about the promoted products and services.• Offering product samples and brochures to potential customers.• Arranging goods in an attractive manner to encourage interest and engagement with the products.

Athens, Attiki, Greece

• Conducting market analysis in the food industry.• Monitoring competition and processing sales reports.• Organoleptic tests’ data collection and analysis to inform product development.• Contribution to the presentation of new products.• Recording of mechanical equipment used in the chocolate production line. • Participation in the Hazard Analysis and Critical Control Points (HACCP) study to ensure product safety.

Nea Erythraia, Attiki, Greece

• Contribution to increased customer satisfaction, loyalty, and sales, leading to the overall success of the store.• Ιdentifying and understanding customer needs - delivering customer service.• Driving sales by using the in depth knowledge of goods sold and customer service skills to upsell and cross-sell products, build rapport with customers and encourage repeat business.• Ensuring the store is well managed and organized.

Athens, Attiki, Greece

• Providing Mathematics instruction to NTUA undergraduate students.• Offering guidance & support in Mathematics, Physics and Chemistry to high school students who struggled with learning.• Focused on helping students understand difficult concepts, develop study skills, and ultimately achieve academic success.

Master Of Business Administration - Mba

Master Of Engineering - Meng, Chemical Engineering, 8.58/10.00

Thesis : "Innovative entrepreneurship: tools, mechanisms, and critical points for the qualitative upgrading of the country's productive.