A motivated, trained and skilled MSc graduate specialized on the field of Techno-economical Management in Telecommunications and FinTech industry. Also skilled in Technical Support, Project Management and Network Cost & Regulatory Analysis' issues. Efficient, organized, reliable, with strong organizational and team working skills, having a good standard of written English and able to interact with experts from different backgrounds, in a positive, creative and professional manner.
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Agile Delivery ManagerCardlink Jul 2023 - PresentAthens, Attiki, Greece -
Network Project ManagerOte Group Of Companies (Hto) Jun 2022 - Jul 2023Athens, Attiki, GreeceGroup: Services Development-Gathering business needs, transforming them into business requirement documents, developing a detailed project plan, managing risks and monitoring projects.-Managing the assigned project tasks from beginning to the end and facilitating the join effort of team across functions so as to achieve on time.-Monitoring the status of projects, facilitating their progress and managing the resolution of issues.-Acting as a liaison between stakeholders in the analysis, design, implementation, testing and optimization of systems.-Reporting on a regular basis on the status of projects, releases and change requests. -
Network Cost AnalystOte Group Of Companies (Hto) Feb 2019 - May 2022Paiania, GreeceGroup: Regulatory and Costing•Collection & Analysis all the necessary telecommunications network data elements from various sources and implemented the data extraction from data repositories (e.g. Data Warehouse) to produce the data tapes/templates in compliance with the HTPC regulations and directions.•Communication and collaboration with other departments such as Commercial, Cost, Regulatory , Wholesale and Technology.•Monthly collection & editing of power companies’ energy bills (Ote Estate , NRG, Protergia, PPC S.A), billing other telecommunication companies (Vodafone, Wind, Forthnet, Ote Rural North & South) for their energy consumption at Cosmote ‘s rooms physical co-establishments. •Provision Techno-Economic Support and Reporting to the departure of Costing.• Collection, Edit and Analysis of cost data for the creation and update of Bottom Up Models (BUM) according to Reference Unbundled Offer (RUO) -
Technical Service Support TechnicianCosmote Mobile Telecommunications S.A. Apr 2015 - Jan 2019Athens, GreeceGroup: Service Operational Center•Software implementation of Dslam Cards via objectel•Siebel Ticketing (~70 tickets per day)•Troubleshooting & System Testing xDSL Circuits , Iptv service, Rural Broadband•Networking •Daily Back Office to field technicians •Communication and collaboration with Network Management System Engineers -
Customer Service 2Nd LevelHellenic Telecommunications Organisation Oct 2014 - Mar 2015Ilisos, GreeceGroup: Service Operational CenterIptv - Siebel TicketingVoBB VoIP- Troubleshooting & System Testing xDSL Circuits -Networking
Sofia Markopoulou Skills
Sofia Markopoulou Education Details
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Electronic Engineering
Frequently Asked Questions about Sofia Markopoulou
What company does Sofia Markopoulou work for?
Sofia Markopoulou works for Cardlink
What is Sofia Markopoulou's role at the current company?
Sofia Markopoulou's current role is Agile Delivery Manager| MSc.
What schools did Sofia Markopoulou attend?
Sofia Markopoulou attended University Of Piraeus, Piraeus University Of Applied Sciences.
What skills is Sofia Markopoulou known for?
Sofia Markopoulou has skills like Cost Reporting, Customer Experience, Telecommunications Engineering, Data Warehousing, Professional Microsoft Office, Adult Education, Telecommunication Services, Microsoft Powerpoint, Networking, Troubleshooting, Telecommunications, Agile Methodologies.
Who are Sofia Markopoulou's colleagues?
Sofia Markopoulou's colleagues are Evaggelia Petropoulou, Elpiniki Tzouanou, Margarita Aretou, Μαρία Σταθάκου, Sandy Papazoglou, Vasilis Koukogiorgos, George Koulikas.
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