Sofia Mcbride Email & Phone Number

United States

United States

La Jolla, California, United States

-Execute swift and discreet table clearings, maintaining an unobtrusive presence for guests-Manage orders for a 21-seat bar and 5 high tops, ensuring smooth service and maintaining bar cleanliness.-Efficiently communicate with guests, kitchen staff, and management to ensure accurate order taking and seamless coursing-Well versed with the menu and capable of explaining dish preparation techniques and execution for a fine dining restaurant-Proficient in OpenTable and Toast POS system-Provide excellent customer service, creating a positive first impression for guests -Ensure accuracy and adherence to quality standards in every dish-Demonstrate a keen understanding of formal table settings and proper etiquette -Contribute to creating an upscale and sophisticated dining environment

-Conducted comprehensive social media channel audits, refining messaging and voice to align with organizational goals.-Kept posted of the latest social media trends and algorithm updates, ensuring continuous visibility and relevance in users' feeds.-Collaborated closely with the marketing team to brainstorm, plan, and execute visually captivating campaigns, adhering to the social media calendar for posts, emails, and advertisements.-Monitored and engaged with the social media community, responding promptly to user comments and messages, cultivating brand loyalty, and fostering positive sentiment. -Contributed to the creation and curation of compelling visual content, including high- quality photos and videos, enhancing OCEARCH's social media presence and sponsorship materials

-Maintained meticulous record-keeping, with a proactive focus on updating clientinformation, especially doctor communications.-Delivered exceptional customer service, whether face-to-face or over the phone,providing attentive care to clients.-Strategically scheduled patient appointments to optimize workflow efficiency.-Skillfully restrained and stabilized animals during examinations and treatment toprevent accidental injuries.-Provided patients' updates, discharge instructions, and follow-up guidance.-Demonstrated empathy and transparency when assisting clients with challengingdecisions.-Proficient in technical services, protocols, and medical support.

-PADI certification-Prepared animal diets daily by filling, weighing, and arranging them by animal area-Provided water rescue, CPR/AED, and First Aid for animal encounters-Identified, observed and answered guest questions about exhibit animals, conservation and the park

-Enthusiastically represented SeaWorld and its conservation message.-Delivered informative narrations suitable for all age groups to promote education and inspire all demographics to participate in ocean conservation-Provided exceptional guest service by possessing comprehensive knowledge of the park, showtimes, directions, and marine animals to answer inquiries knowledgeably.-Observed and monitored animal behaviors at exhibits, promptly reporting any anomalies to trainers, the rescue team, or the aquatics department.

Bachelor Of Business Administration

Associate Of Arts And Sciences - Aas, Business Administration And Management, General

High School Diploma, 4.23 Gpa

Activities and Societies: Titan Ambassador (2020-2021) ASB Historian and Student Store Commissioner (2019-2021) National Honors Society.