Sofia Melgar Email & Phone Number

United States

Woodbridge, Virginia, United States

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Helped with planning schedules and delegating assignments to meet coverage and service demands.Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.Monitored security and handled incidents calmlyCompleted store opening and closing procedures.Processed cash, credit, debit and check payments.

Woodbridge, Virginia, United States

Resolved customer complaints and maintained clean and tidy checkout areaMaintained reports of transactions and greeted customers when entering and leaving establishmentEducated customers on promotions to enhance salesCounted money in drawers at beginning and end of each shiftProcessed accurate and efficient sales and return transactions to facilitate customer satisfactionMaintained customer satisfaction while handling product returns quickly and professionallyProcessed POS transactions, including checks, cash and credit purchases or refunds.Restocked, arranged and organized merchandise in front lanes to drive product sales.

Woodbridge, Virginia, United States

Greeted and maintained relationships with regular customersPlease delete this footer before using the template.Kept server areas clean and stocked during service hours to increase efficiency while working tables.Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.Delivered quality services while maintaining a friendly and welcoming environment.Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

answer and direct calls.With goals including selling plansmaintaining company policy.Assisted customers locating productsensured memorable shopping experience.Responsible for resolving all customer complaintsHandled returns and exchangesMonitored inventoryRestocked merchandiseOrganized new merchandiseHelped ensure customer satisfaction

Woodbridge, Virginia

Enter load of information into the system quickly and accurately.Schedule sale appointments and calls.Interact with customers, and internal personal daily basis to promote team work and team building.Maintaining and updating customer database, data records, discussionsresponding to questions and concerns daily.Assisting customers in decision making.Provided a quick and exceptional customer experienceResponsible for resolving all customer complaintsMaximized sales transactions

Alexandria, Virginia

Assisted manager with coordinating and guiding co workers and new employeesEngage with guest to uncover their problems and needsSuggest productsassist new employees to develop into a productive team member with excellent product knowledge and customer serviceEnsuring consistent level of customer excellence all the timeProviding clear leadership and direction to customer service team on a daily basisPromoting hardworking, successful and pleasant team environmentverify information is up to date and accurateHandle cash and deposits using the proper accounting procedures and documentation

Alexandria, Virginia

Assisted manager with coordinating and guiding co workers and new employeesEngage with guest to uncover their problems and needsSuggest productsassist new employees to develop into a productive team member with excellent product knowledge and customer serviceEnsuring consistent level of customer excellence all the timeProviding clear leadership and direction to customer service team on a daily basisPromoting hardworking, successful and pleasant team environmentverify information is up to date and accurateHandle cash and deposits using the proper accounting procedures and documentation

Alexandria, Virginia

Opened and closed restaurantAssisted guests in finding itemsWorked the cash registerCounted out cash drawersStocked shelvesprepare foodclean after closingtrain new employeesAnswered guests' questions