Sofia Mendes
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Sofia Mendes Email & Phone Number

Business Strategy, Customer Experience and Digital Transformation Consultant at New Angle
Location: Lisboa, Lisbon, Portugal 12 work roles 8 schools
1 work email found @vodafone.com 1 phone found area 121 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email s****@vodafone.com
Direct phone (121) ***-****
LinkedIn Profile matched
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Current company
Role
Business Strategy, Customer Experience and Digital Transformation Consultant
Location
Lisboa, Lisbon, Portugal
Company size

Who is Sofia Mendes? Overview

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Quick answer

Sofia Mendes is listed as Business Strategy, Customer Experience and Digital Transformation Consultant at New Angle, a company with 13 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a work email signal at vodafone.com, phone signal with area code 121, and a matched LinkedIn profile for Sofia Mendes.

Sofia Mendes previously worked as Advisory Associate Partner at New Angle and Chief Development and Operations Director at Universidade Europeia. Sofia Mendes holds Commercial Excellence Program from Imd Business School.

Company email context

Email format at New Angle

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{first}.{last}@vodafone.com
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AeroLeads found 1 current-domain work email signal for Sofia Mendes. Compare company email patterns before reaching out.

Profile bio

About Sofia Mendes

Senior manager, with a broad experience in Telecommunications, Healthcare and Education in Marketing, Sales and Customer Experience and Digital Transformation.Responsible for defining new business strategies, developing new products, improving customer experience and delivering high standard services by motivating and leading teams, challenging the “status quo” and achieving business objectives consistently.Driven by a willing to innovate and improve business day to day, allied to a strong strategic vision, contributing to improve the way we do business and live our life.

Listed skills include Business Strategy, Team Leadership, Telecommunications, Strategic Planning, and 14 others.

Current workplace

Sofia Mendes's current company

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New Angle
New Angle
Business Strategy, Customer Experience and Digital Transformation Consultant
lisbon, lisbon, portugal
Website
Employees
13
AeroLeads page
12 roles

Sofia Mendes work experience

A career timeline built from the work history available for this profile.

Advisory Associate Partner

Current

Lisbon Area, Portugal

Customer Experience and Digital Transformation Consultant, responsible for helping organizations to respond to their challenges in improving Customer Experience, in the Digitalization of services and process and developing new Product and Marketing Strategies.

Jan 2019 - Present

Chief Development And Operations Director

Lisbon Area, Portugal

Responsible for Business Development, namely online and digital education, M&A and new expansion projects and Operations, including Student Services, Campus Management and Digital transformation, in Universidade Europeia, IADE and IPAM.

Dec 2019 - Mar 2021

Strategic Marketing And Brand Director

Lisbon Area, Portugal

Responsible for defining and implementing the marketing strategy for CUF (healthcare brand of Jose de Mello), that sustains our business development, customer satisfaction and brand preference, in the portuguese healthcare market.

Aug 2017 - Dec 2018

Corporate And Public Sector Commercial Director

Lisboa E Região, Portugal

Responsible for managing both Marketing and Sales Consultant teams that address the main economic groups, corporations and Public Sector, in the Enterprise Segment. In this role we define the marketing and commercial plans in what concerns product portfolio development, pricing definition, account planning strategy, sales management and specific.

Nov 2015 - Jun 2017

Corporate And Public Sector Sales Director

Lisboa E Região, Portugal

Focusing my sales experience in direct sales, I became responsible for managing all nation-wide Sales Consultant teams that address national corporations, multinationals and Public Sector entities. Leading the sales transformation plan for consultative sales, by revising team’s competencies/knowledge, sales methodologies and customer support processes.

Apr 2013 - Oct 2015

Enterprise Sales Director

Lisbon, Portugal

After several years of experience in marketing management and in order to enlarge my business competencies, I became responsible for managing Portugal Center region sales channels, for the enterprise segment. In this role I manage both direct and indirect channels, namely direct sales accounts, shops, telemarketing and door-to-door teams and indirect.

May 2012 - Mar 2013

Enterprise Marketing Director

Lisbon, Portugal

For several years responsible for defining all Marketing strategy, objectives and plans for the enterprise customers that included SoHo, SME, Corporate, Multinational and Public Sector segments. This was a very broad marketing role responsible for defining, developing and implementing our strategy in what concern: product development, pricing and.

Jan 2005 - Apr 2012

Customer Management And Crm Director

Lisbon, Portugal

Responsible for creating the new area of Customer Management and CRM, with the objective of managing company Loyalty Programme, Customer Segmentation and Analysis, customer base Campaign and Churn management and Customer Experience programmes, in order to improve customer satisfaction and recommendation for both Consumer and Enterprise customers.

Jan 2002 - Dec 2004

Enterprise Sales Support And Customer Service Director

Lisbon, Portugal

Responsible for creating and developing the new Enterprise Customer Service area, in what concerns call centres and provising teams, in order to support more adequately all enterprise customers, but specifically decision makers, users and the sales channels that addressed these customers.

Apr 1999 - Dec 2001

Terminal Equipment And Campaigns Manager

Lisbon, Portugal

Responsible for defining the mobile phones portfolio, negotiating with suppliers, defining prices, managing stocks and other equipment programmes for both consumer and enterprise customers. Defining customer and channels equipment promotions and campaigns.

Apr 1996 - Mar 1999

Marketing Assistent To Vice-President Of Marketing And Customer Service

Lisbon, Portugal

In this role besides the coordination of the budget, main performance indicators and the execution of the marketing plan, I was also responsible as Product Manager for developing several relevant projects namely: the launch of the first pre-paid service (Vitamina), our Franchising Store Programme for dealers, the Service Box and revision of our tariffs.

Jan 1995 - Mar 1996

Marketing Assistent To Vice-President Of Marketing And Sales

Telecel - Comunicações Pessoais

Lisbon

I was very fortunate to be part of the team that launched the first private digital mobile operator – Telecel. I started as Marketing Assistant of the Marketing and Sales Vice-President and back then I did all type of projects, from coordinating the Marketing Plan and budget, to launching the Roaming service, Informative services with TSF or cooperative.

Jul 1992 - Dec 1994
Team & coworkers

Colleagues at New Angle

Other employees you can reach at newangle.pt. View company contacts for 13 employees →

8 education records

Sofia Mendes education

Commercial Excellence Program

Main subject: Marketing Strategy, Segmentation, Product and Channel Strategy, Customer Satisfation,

Challenging Conversations

Js International

Activities and Societies: Team leadership,coaching and people development

Strategic Influence & Personal Impact

Aziz Corporation, London

Specific training aiming to develop communication and presentation skill in complex situations and decisions.

Post-Graduation, Managing Telecommunications Companies

Institute Of Transports And Telecommunications

During a year I did a specialization in managing Telecomunications companies, understanding the specifics of the sector in covering areas.

FAQ

Frequently asked questions about Sofia Mendes

Quick answers generated from the profile data available on this page.

What company does Sofia Mendes work for?

Sofia Mendes works for New Angle.

What is Sofia Mendes's role at New Angle?

Sofia Mendes is listed as Business Strategy, Customer Experience and Digital Transformation Consultant at New Angle.

What is Sofia Mendes's email address?

AeroLeads has found 1 work email signal at @vodafone.com for Sofia Mendes at New Angle.

What is Sofia Mendes's phone number?

AeroLeads has found 1 phone signal(s) with area code 121 for Sofia Mendes at New Angle.

Where is Sofia Mendes based?

Sofia Mendes is based in Lisboa, Lisbon, Portugal while working with New Angle.

What companies has Sofia Mendes worked for?

Sofia Mendes has worked for New Angle, Universidade Europeia, José De Mello Saúde, Vodafone Portugal, and Telecel - Comunicações Pessoais.

Who are Sofia Mendes's colleagues at New Angle?

Sofia Mendes's colleagues at New Angle include Joao Consiglieri Pedroso, Teresa Rodeia Marques, Nuno Martins Alves, José Barradas, and Alberto Silva.

How can I contact Sofia Mendes?

You can use AeroLeads to view verified contact signals for Sofia Mendes at New Angle, including work email, phone, and LinkedIn data when available.

What schools did Sofia Mendes attend?

Sofia Mendes holds Commercial Excellence Program from Imd Business School.

What skills is Sofia Mendes known for?

Sofia Mendes is listed with skills including Business Strategy, Team Leadership, Telecommunications, Strategic Planning, Leadership, Marketing Strategy, Project Management, and Team Management.

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