Sofia Mendez Email & Phone Number

United States

- Collaborating with the Software Development Director to design, develop, and implement an application for scheduling appointments within the APS Clinic system.- Developing and deploying an automated application for patient outreach, incorporating features such as electronic records for uncontacted patients, call transfer functionality for contacted patients to available agents, and integration of CISCO phone systems with the EMR platform.- Supporting the SVP and CFO in evaluating operational processes and implementing artificial intelligence solutions to streamline staff functions.- Conducting regular meetings with the SVP, CFO, and Software Development Director to devise new strategies and assess the progress of assigned projects.

- Executed product discovery processes, researched and applied the latest AI tools and AI-driven systems to business and client operations. Key projects included:--Developed a sales funnel AI chatbot using Azure OpenAI service to automate lead generation and customer interactions.--Created an AI-assisted marketing funnel that generates automated introductory videos, websites, and comprehensive campaigns, automating outreach and lead generation for Microsoft courses and other skilling certifications.- Designed and enhanced web pages and software interfaces using HTML, CSS, JavaScript, and Python. Managed API integrations and developed server-side scripts to ensure seamless functionality.

Ai Safety Fundamentals

N&W S5

Full-Stack Software & Machine Learning Engineer, Computer Software Engineering

Engaged in a project-based curriculum, emphasizing collaboration and problem-solving, honing my critical thinking for real-world problems..