Sofia Moutafidou Email & Phone Number

Luxembourg City, Lu

Luxembourg

Luxembourg

Khalkidhiki, Central Macedonia, Greece

➢ Drafted and prepared journal entries, bank reconciliations and business budgets.➢ Prepared summaries of current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports.➢ Consistently reconciled liability accounts and prepared tax filings under tight deadlines.➢ Calculated and entered payroll for 45 employees in the ERP system.

Thessaloniki, Greece

➢ Engaged in planning, budgeting and execution of more than 20 annual auditing projects (mainly audits of financial statements and internal controls).➢ Planned the audit strategy to assess and mitigate potential clients’ business risks ensuring the accuracy of clients’ financial records.➢ Managed multiple stakeholders from audit staff to c-level executives to ensure project delivery within budget (€20K-100K/project) and on time.➢ Recommended process and internal controls… Show more ➢ Engaged in planning, budgeting and execution of more than 20 annual auditing projects (mainly audits of financial statements and internal controls).➢ Planned the audit strategy to assess and mitigate potential clients’ business risks ensuring the accuracy of clients’ financial records.➢ Managed multiple stakeholders from audit staff to c-level executives to ensure project delivery within budget (€20K-100K/project) and on time.➢ Recommended process and internal controls improvements to help our clients upgrade their process management and reduce their costs.➢ Applied data analytics to perform financial analysis and auditing procedures and identify risk areas. Show less

Thessaloniki

➢ Engaged in 5 financial audit projects for clients in diverse industries to ensure compliance with quality and financial reporting standards.➢ Communicated actively with clients to obtain required financial data to perform fieldwork efficiently.➢ Prepared reports, excel spreadsheets and presentations of audit findings and observations to management.

Khalkidhiki, Central Macedonia, Greece

➢ Handled 200-250 customers/guests per day always exceeding their expectations in terms of their requests and overall experience.➢ Coordinated daily with all departments and cross-functional teams to achieve all customer service KPIs for a 125 rooms hotel and reported directly to the General Manager.➢ Planned and scheduled special events and banquet services for groups of 150-200 people.➢ Managed and motivated a guest services team of 27 members to exceed customer satisfaction… Show more ➢ Handled 200-250 customers/guests per day always exceeding their expectations in terms of their requests and overall experience.➢ Coordinated daily with all departments and cross-functional teams to achieve all customer service KPIs for a 125 rooms hotel and reported directly to the General Manager.➢ Planned and scheduled special events and banquet services for groups of 150-200 people.➢ Managed and motivated a guest services team of 27 members to exceed customer satisfaction through incentives and training.➢ Raised the hotel’s rating by 20% on booking platforms in the customer experience sector in 6 months.➢ Promoted from Receptionist to Customer Service Manager in only a month due to exceptional performance. Show less

Bachelor'S Degree, Economics, 7,84/10

Activities and Societies: volunteering for 3 years in AIESEC (a global platform for young people to develop their leadership potential.

Erasmus, Business/Managerial Economics

Erasmus student for a semester in Aachen, Germany. Quickly adapted to a highly challenging and competitive educational environment.