As a Finance and Client Support Assistant, I focus on maintaining organised financial processes and fostering strong client relationships. My responsibilities include managing invoicing, payments and credit control, ensuring that all transactions are accurate and timely. I work closely with clients, addressing any billing inquiries or issues, and provide support to ensure smooth communication and resolution of financial concerns.I also assist with financial reporting, tracking accounts receivable, and maintaining financial records. On the client side, I act as a point of contact for inquiries, helping clients navigate their accounts, payment terms, and any adjustments needed. My goal is to ensure that both the financial operations and client experiences run smoothly, contributing to the overall success of the business.

At Propertysec, I spearhead our marketing initiatives, steering the growth and development of our brand. I am at the forefront of enhancing our online presence and lead the charge in launching and promoting cutting-edge products that set industry benchmarks.

PropertySec is a leader in the supply and installation of Temporary Security and Fire prevention technology. We provide our clients with industry leading advice and expertise in the protection of their assets.In PropertySec I am responsible for developing key accounts, supporting clients and working with the business development team in winning and retaining business. Key tasks include:- Target identification- Study competition to find new ways to retain customers, analysis, account management and development. - Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs. - Stay on the top of the latest industry trends.- Carry out customer satisfaction survey.- Write and submit reports to the Client Director and Senior Management.

Adult learning Sessional Spanish TutorPurpose of the Job:1. To plan, prepare and deliver high quality teaching, learning and assessment that supports learners to achieve the best possible individual outcomes on their courses.2. To undertake all relevant tasks which are required to facilitate excellent guided learning.3. To act in a way that promotes equality, fairness and has reference to the Prevent and anti-terrorism and Safeguarding agendas.Main duties and responsibilities: 1. Prepare and deliver guided learning.3. Challenge thinking.4. Provide general advice and information with reference to:· Pre-course information and initial assessment - including specification of course entry criteria· Student induction.· Assessment and examination procedure (where applicable).5. Provide constructive feedback:· Set, mark, correct and assess individual students’ work in a timely way against comprehensive learning objectives6. Review and evaluate lessons and courses- Offer information, support and guidance regarding progression routes within and outside the organisation.7. Assess, monitor and record students' progress – using Individual and group learning plans and record achievement.8. Undertake mandatory Continuing Professional Development including regular graded and ungraded observations of Learning, Teaching and Assessment. Participate actively in any individual improvement plan and achievement of performance targets.9. Actively support:· Curriculum development and research· Course promotion· The Self-Assessment process· The resolution of complaints· Actively promote the Prevent Agenda, KCC & British values, Equality and Fairness.11. Comply with and/or operate within: · Health and Safety procedures· Operate and understand Safeguarding requirements· Equality & Diversity requirements· KAE Quality standards and other requirements· Data protection and Informational Governance (General Data Protection Regulations).

As a Supportive Housing Case Manager, I was responsible for providing case management services to single adult unaccompanied residents of Caritas’ housing programs. Professional responsibilities were: outreach, intake/assessment, development of an on-going self-sufficiency service plan based on the three basic areas of income, housing, and self-care; referral to other social service agencies and community resources for appropriate assistance plus follow-up on referrals, client advocacy, education and training. I was also responsable for creating and maintaining good working relationships with the property manager of the site. Other professional responsibilities included referral to substance abuse and detoxification and mental health facilities (residential and outpatient treatment). My main goal as a case management was to hold a space for the tenant to process the issues that contributed to their homeless status, to provide objective feedback and to assist the client in making a planned transition from a chronic homeless lifestyle to stability in income, housing and self-care.

My role was to support the Engineering Manager with the leadership, planning, organisation, and direction for the Engineering/Maintenance Department in the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. I oversee daily operations of the maintenance Department; providing supervision and direction of engineering technicians; perform safety inspections; maintain Occupational Safety and Health Administration (OSHA), also played a key role in gaining ISO-9000:2008 Certificate. Essential Job Function:1. Assist the Engineering Manager with management of the Engineering department and vendor operations. Demonstrate a passion and understanding of company goals and ensure your area of responsibility meets all company standards. 2. Provide direction and supervision of the Engineering Technicians for daily operations of the engineering department. 3. Identify process improvements and best practices; ensure all compliance standards are met; demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group.4. Create a positive and engaging work environment based on Wyndham’s philosophy. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. 5. Partner with Human Resources to ensure the department is compliant and meeting all work related standards. 6. Collaborate with the Engineering Manager on Engineering Department financials, forecast and manage engineering budge. 7. Identify areas of process improvement and leverage best practices by working with appropriate departments and colleagues as necessary. 8. Performs other duties as needed. Build strong working vendor/contractor relationships.

My role as Administrative Assistant involved coordinate and administer conference calls, meetings and scheduled appointments for the executive Team.I was also responsible for processing payroll on a weekly basis, administer all Time Off requests, calendars and contact lists for Management Department director.Tracked and ensured board meetings scheduling/communication with all board members.I was responsible for Petty Cash bank for accounting as well as to assist in development and calculations for annual budgets.Track all guest complaints/response letters from Executive Office.Order uniforms for all departments.Coordinated the transfer of information between departments when necessary. Establish and maintain good working relationships with outside vendors.