Sofia Ortins Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalunha, Espanha

Focused on developing communication products for our costumer to be transparent on their climate action journey

Lisbon, Portugal

Teaching assistant for the Msc course “Product Management” on how to build and manage digital products

Barcelona, Catalonia, Spain

Madrid, Madrid, España

Lisboa E Região, Portugal

PM for the consumer facing products, for both students(demand) and landlords (supply), working around search, product pages, communications, user dashboards, checkout and self-service tools. PM for growth, working on experimentation, A/B testing and data products, namely our search algorithm.Invested in gaining a deep understanding of users and customers, to identify and fill product gaps and so generating new ideas that improve user experience and drive growth. Developed and… Show more PM for the consumer facing products, for both students(demand) and landlords (supply), working around search, product pages, communications, user dashboards, checkout and self-service tools. PM for growth, working on experimentation, A/B testing and data products, namely our search algorithm.Invested in gaining a deep understanding of users and customers, to identify and fill product gaps and so generating new ideas that improve user experience and drive growth. Developed and maintained an experiment pipeline to drive improvements in conversion rate, overall customer satisfaction and reduce non-valuable customer interactions. Show less

Lisbon

Ideated and defined MVPs to assess business value and market fit of business ideas before tech resources were involved. As Project Manager responsible for leading the the MVP design and operations set up. Developed the main KPIs and reporting structure. Also focused on streamlining operations team process and creation of new teams when it made sense for the business.Designed the Supply focused Customer Success team. Managed the project end-to-end, gathered requirements… Show more Ideated and defined MVPs to assess business value and market fit of business ideas before tech resources were involved. As Project Manager responsible for leading the the MVP design and operations set up. Developed the main KPIs and reporting structure. Also focused on streamlining operations team process and creation of new teams when it made sense for the business.Designed the Supply focused Customer Success team. Managed the project end-to-end, gathered requirements to define team scope, designed processes and day-to-day operations. Mapped and defined the tools used. Defined KPIs and liaised with the BI team to define and create reporting. Show less

Lisboa E Região, Portugal

- Audited company processes identifying operational improvement opportunities and proposing alternative solutions- QA'ed different data sources used and mapped data tracking needs improve business performance monitoring.- Evaluated financial and information systems, recommending controls to ensure system reliability and data integrity.

Lisboa E Região, Portugal

The Dutch Portuguese Chamber of Commerce is a private non-profit member organisation. I’s the primary resource for companies doing business between Portugal and the Netherlands.While I was there I focused on developing internationalization plans for Portuguese companies to export to Holland as well as the other way around.

Master'S Degree, Management

Undergraduate Degree, Economics

Exchange Semester, Business/Managerial Economics