Sofia Pacifico

Sofia Pacifico Email and Phone Number

Software Engineer Technical Leader - ONEx at Cisco @ Cisco
Sofia Pacifico's Location
Dallas-Fort Worth Metroplex, United States, United States
Sofia Pacifico's Contact Details

Sofia Pacifico work email

Sofia Pacifico personal email

n/a
About Sofia Pacifico

As a highly motivated and adaptable software engineer with a passion for leveraging cloud technologies to help others, I bring over 8 years of experience in the IT industry to the table. With a focus on app development, I have developed enterprise applications and led development teams to scale their architectures.My expertise lies in cloud native technologies, and I am currently working within Cisco ONEx, aligning technical tools, standards, and approaches across multiple teams and engineers. I am a true team player and believe in working collaboratively to achieve shared goals.Born and raised in Argentina, I moved to the United States in 2018 to continue growing in my career. I am driven by a lifelong curiosity and a desire to always be learning and growing. My approach to work is characterized by a positive and hard-working attitude, combined with patience and a growth mindset.In my free time, I am an avid reader, naps enthusiast, and tennis player. I am committed to making a positive impact in people life.“It is nice to be important but it is more important to be nice” The best quote I have ever heard.

Sofia Pacifico's Current Company Details
Cisco

Cisco

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Software Engineer Technical Leader - ONEx at Cisco
Sofia Pacifico Work Experience Details
  • Cisco
    Software Engineer Technical Lead - Cpx Cto
    Cisco May 2022 - Present
    San Jose, Ca, Us
    Joined Cisco CPX engineering infrastructure team, driving innovative projects across the organization focused on early problem detection and system optimization. By standardizing tools and methodologies, we enhanced collaboration and operational efficiency, promoting a culture of speed, productivity, and continuous improvement.
  • Microsoft
    Service Engineer Ii
    Microsoft Jul 2020 - May 2022
    Redmond, Washington, Us
    Service Engineer II FastTrack Team for ISVs & Startups (App Dev)• Conduct Architectural Design Sessions and workshops to advise ISVs & Startups on design, development and deployment• Translate business goals into technical needs with knowledge of ISV & Startups and subscription-based business models• Partner with various Azure Engineering domain experts to scope and build modules, tools and proof of concepts • Validate new solutions and proofs of concept; update-modules per findings and feedback• Interact daily with other FTA Engineers to provide technical action plans or take ownership of escalations • Maintain knowledge of the latest on Azure and Microsoft Cloud innovations to conduct experiments, drive product improvement• Share knowledge through solution documents, technical communities, self-help solutions and training
  • Microsoft
    Partner Technical Advisor
    Microsoft Jan 2019 - Jul 2020
    Redmond, Washington, Us
    • Coach and mentor Front Line engineers to deliver exceptional customer service.• Focus on readiness and technical triage/training creation and delivery. (Training delivered, Azure Functions, Azure Web App, Deployments, Dev Bootcamp)• Guide peer team and internal teams to ensure are Empowering, Helping and Advising customers• Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborates with other Technical Advisors and escalation resources when appropriate.• Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
  • Microsoft
    Developer Support Engineer
    Microsoft Jul 2016 - Jan 2019
    Redmond, Washington, Us
    Support Microsoft's Premier and Professional customers with Azure App Services such as Azure Web Apps (Cloud PaaS), Azure Functions, IIS, ASP.NET, WebJob, DevOps, among others. • On a daily basis, communicate with diverse audiences, including IT professionals, developers, architects, and management. Troubleshoot technical cases involving application deployment, authentication, configuration issues, networking, code debugging, slow performance, runtime errors, and issues with Microsoft/third-party product integrations. • Manage crisis situations, educate customers on Microsoft products/solutions, and help customers move their infrastructure to the cloud to utilize the scalability and availability of the Azure platform.
  • Universidad Abierta Interamericana
    Assistant Professor
    Universidad Abierta Interamericana Mar 2015 - Mar 2017
    Ciudad Autonoma De Buenos Aires, Buenos Aires, Ar
    Assistant Professor in charge of classes in the degree of Systems Engineering
  • Irice Conicet
    Internship Program
    Irice Conicet Feb 2016 - Feb 2017
    Rosario , Santa Fe, Ar
  • Making Sense Llc
    Frontend Developer
    Making Sense Llc Jan 2014 - Mar 2016
    Palo Alto, Ca, Us
    Design and Develop FrontEnd application (Web and Mobile Apps) for Companies like Practice Fusion in San Francisco, CA, USA and Mobiquity Inc. in Boston, MA, USA.• Technologies used included on theses projects: Ember.js, SASS, JavaScript, handlebar.js, backbone.js, ruby on rails, web service, LESS, JSON, among others.• Methodology: Scrum (Agile).
  • Universidad Abierta Interamericana
    Student Assistant
    Universidad Abierta Interamericana Mar 2014 - Dec 2014
    Ciudad Autonoma De Buenos Aires, Buenos Aires, Ar
    Student assistant in subjects about developer web and mobile apps
  • Ecloudsolutions
    Frontend Web Developer
    Ecloudsolutions Aug 2013 - Dec 2013
    Rosario, Santa Fe, Ar
    • Frontend developer in Magento Ecommers Platform working with technologies like HTML5,CSS3, JavaScript, AJAX, Phtml; XML, Scrum, SVN, and TortoiseSVN.

Sofia Pacifico Education Details

  • Yale School Of Management
    Yale School Of Management
    Organizational Leadership
  • Florida International University
    Florida International University
    Professional Mba Online
  • Universitat De Barcelona
    Universitat De Barcelona
    Cyber Security
  • Universidad Abierta Interamericana
    Universidad Abierta Interamericana
    Education
  • Universidad Abierta Interamericana
    Universidad Abierta Interamericana
    System Engineer
  • Brescia University
    Brescia University
    Computer Science

Frequently Asked Questions about Sofia Pacifico

What company does Sofia Pacifico work for?

Sofia Pacifico works for Cisco

What is Sofia Pacifico's role at the current company?

Sofia Pacifico's current role is Software Engineer Technical Leader - ONEx at Cisco.

What is Sofia Pacifico's email address?

Sofia Pacifico's email address is sp****@****oft.com

What schools did Sofia Pacifico attend?

Sofia Pacifico attended Yale School Of Management, Florida International University, Universitat De Barcelona, Universidad Abierta Interamericana, Universidad Abierta Interamericana, Brescia University.

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