Sofia Palacios Email & Phone Number

Washington, Dc, Us

Metro Dc

Revitalized a national health system’s accounts payable department in preparation of new invoice approval system. Decreased the average length of time invoices spent in queue from 50 days to under 25 days. Reduced invoice backlog from 15,000 weekly invoices in queue to under 7500 within 2 months.Facilitated a national health system’s FEMA Reimbursement for COVID-19 related expenses. Transferred invoices from client database to Protiviti team. Analyzed thousands of hospital items to ensure… Show more Revitalized a national health system’s accounts payable department in preparation of new invoice approval system. Decreased the average length of time invoices spent in queue from 50 days to under 25 days. Reduced invoice backlog from 15,000 weekly invoices in queue to under 7500 within 2 months.Facilitated a national health system’s FEMA Reimbursement for COVID-19 related expenses. Transferred invoices from client database to Protiviti team. Analyzed thousands of hospital items to ensure expenses were FEMA reimbursable. Organized supporting documentation of expenses for 3rd party auditing. Show less

Pittsburgh, Pennsylvania, United States

Facilitated hour-long tutoring sessions with 10 students per week in 4 economics courses.Empowered students to problem solve and become independent learners through study strategies.Fostered a positive environment where students felt comfortable asking questions and making mistakes.

Pittsburgh, Pennsylvania, United States

Helped run sessions for 5 behavioral economics experiments per semester in Pittsburgh Experimental Economics Lab (PEEL) with 20 human participants each.Collaborated with PEEL faculty and graduate students to test and troubleshoot experiments on oTree, Qualtrics, and Heroku. Understand Internal Review Board and Collaborative Institutional Training Initiative guidelines for research with human participants.

Pittsburgh, Pennsylvania, United States

Intermediate macroeconomics undergraduate teaching assistant (UTA). I hosted weekly office hours to help students complete assignments and understand concepts, which in turn helped me consolidate my understanding for advanced topics in macroeconomics

Pittsburgh, Pennsylvania, United States

Transformed an offshore deep-water drilling company’s sourcing and procurement process. Streamlined the payroll process by reducing unnecessary stepsAssisted in quality assurance for a state’s COVID-19 call center. Analyzed 25 customer service agents’ calls for improved training practices.Supported an exercise equipment company housing inventory at third party logistics (3PL) firm in their end-of-month inventory counts. Collaborated with 3PL employees to understand inventory management… Show more Transformed an offshore deep-water drilling company’s sourcing and procurement process. Streamlined the payroll process by reducing unnecessary stepsAssisted in quality assurance for a state’s COVID-19 call center. Analyzed 25 customer service agents’ calls for improved training practices.Supported an exercise equipment company housing inventory at third party logistics (3PL) firm in their end-of-month inventory counts. Collaborated with 3PL employees to understand inventory management and prepare the client for 3rd party auditing Show less

Pittsburgh, Pennsylvania, United States

Supervise toddler for five hours a dayFacilitate activities and meals for kids

Pittsburgh, Pennsylvania, United States

Responsible for opening and closing store: balance register, restock, maintain cleanliness of store.Make ice cream and waffle cones for store