With a background in graphic design and a Master's degree, I became an entrepreneur at the age of 25 and opened my own restaurant business. I specialize in pastry and have been focusing on plant-based cuisine in recent years.I am highly attentive to detail when it comes to hospitality and customer service, and I offer consulting services to restaurants, cafes, and hotels to help them improve their offerings and meet the demands of an increasingly discerning clientele. I provide menu engineering and (re)branding services, as well as social media management and event creation and promotion.I have a strong background in graphic design and a proven track record in crisis management. I am proactive, have a critical eye, and have experience in customer service and client management, social media management, and copywriting. I have also honed my skills in multiple areas of customer service, event organization, team management, and crisis management.