Sofia Posazhennikova Email & Phone Number

Serbia

Сербия

• Managed the hiring process using Huntflow and LinkedIn, covering the full HR lifecycle from recruitment to offboarding.• Developed and implemented processes from scratch, including an onboarding program integrated into the mobile application.• Spearheaded content creation for HR features within the mobile app and led the team to improve onboarding, engagement, and employee support.• Designed employee engagement and feedback surveys and assisted in their formalization.• Strategized on mobile app development to enhance employee experience and simplify daily workflows.• Contributed to the growth of the merchandising department in Serbia• Organized and led events such as IT hubs and corporate gatherings to strengthen team culture and engagement.

Belgrade City, Centralna Srbija, Serbia

Served as an HR Business Partner supporting employees across locations, including a temporary role as Relocation Manager to assist with employee relocation and adaptation to Belgrade. Knowledgeable in labor law for both Russia and Serbia, project management, and comprehensive HR support.Key Responsibilities and Achievements: • HR Strategy Development: Supported managers in developing strategies for employee retention, reducing turnover, and increasing office attendance. • Projects and Initiatives: Led and participated in various initiatives, including a relocation program, mentorship, and employee support program focused on psychological well-being. • Evaluation and Feedback: Conducted Thomas DISC assessments, 360-degree evaluations, assessment centers, and monitored employee mood. • Training and Development: Organized and facilitated training sessions for new hires and key employees, created individual development plans, and provided coaching sessions. • Onboarding and Adaptation: Actively contributed to onboarding and adaptation processes, including organizing corporate events and team-building activities. • Legal Support: Advised on labor law compliance and provided HR administrative support in both locations. • Office Setup and Employee Support: Successfully supported the setup of a new office in Belgrade, assisting employees with adaptation to the new workplace.

Санкт-Петербург, Санкт-Петербург, Россия

Actively engaged with employees and managers to foster involvement, adaptation, and retention within the digital engineering department, supporting over 300 staff members. Provided strategic HR consulting aligned with the company’s policies and procedures, managing the full employee lifecycle from onboarding to offboarding.Key Responsibilities and Achievements: • Onboarding and Integration: Conducted Thomas DISC evaluations, monitored mood and engagement, and mentored newcomers to support successful onboarding. Organized and delivered training sessions tailored for new hires. • Performance Management and Assessment: Played an active role in performance appraisals for key employees, conducted 360-degree assessments, and facilitated assessment centers, ensuring alignment with company standards. • Employee Retention and Succession Planning: Monitored attrition risks, supported managers in retention strategies, and guided succession planning to maintain team stability and growth. • Learning and Development: Developed individual growth plans for key employees, coached staff on skill development, and organized training programs within the defined Line of Business. • HR Consultancy and Conflict Mediation: Provided HR expertise to managers, assisted with individual development plans, mediated conflict situations, and conducted exit interviews to gather actionable feedback. • Strategic Project Participation: Engaged in both local and international HR initiatives, contributing to projects such as Bridge Mentoring and team-building events to enhance engagement and culture.

Белград, Сербия

As an internal trainer, I specialized in delivering soft skills training sessions in English for teams in Mexico, India, and Europe. I conducted over 10 training sessions on essential topics, receiving consistent 5 out of 5 ratings from participants in feedback surveys, with a group of 20 individuals reporting high satisfaction.Key Responsibilities and Achievements: • Soft Skills Training: Delivered training on critical soft skills tailored to various industries, including: Communication skills, Stress management, Presentation skills, Dealing with burnout, Business writing skills, Teamwork • Program Development: Developed training programs from scratch, covering areas such as stress management, burnout prevention, communication, and feedback skills to meet organizational needs effectively.

Russian Federation

Achievements: • Optimized the recruitment process across all levels, from entry to top management. • Reduced employee turnover from 50% to 42%. • Increased staffing levels from 80% to 90%. • Developed and implemented a personnel training and adaptation system, including assessment and performance appraisals.Responsibilities: • Analyzed the labor market and monitored wage levels. • Collaborated effectively with department heads to align recruitment strategies. • Mentored new employees within the HR department. • Conducted initial interviews with candidates. • Organized final interviews with managers.

Saint-Petersburg,Russia

• Researched and shortlisted suitable resumes for open positions. • Conducted telephone and face-to-face interviews. • Invited candidates for interviews through “cold calls.” • Drafted and established employment contracts. • Managed and maintained a candidate database.