Sofia Robinson
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Sofia Robinson Email & Phone Number

Head of Customer Service at Mr Jones Watches at Mr Jones Watches
Location: London, England, United Kingdom 8 work roles 2 schools
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Current company
Role
Head of Customer Service at Mr Jones Watches
Location
London, England, United Kingdom
Company size

Who is Sofia Robinson? Overview

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Quick answer

Sofia Robinson is listed as Head of Customer Service at Mr Jones Watches at Mr Jones Watches, a with 6 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sofia Robinson.

Sofia Robinson previously worked as Head of Customer Service at Mr Jones Watches and Customer Service Assistant at Mr Jones Watches. Sofia Robinson holds International Certificate In Enterprise Risk Management, Business Administration And Management, General, Merit from Institute Of Risk Management.

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Email format at Mr Jones Watches

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Mr Jones Watches

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Profile bio

About Sofia Robinson

Head of Customer Service at Mr Jones Watches and BA(Hons) Philosophy graduate of King’s College London. Experienced in operations, department management and administration across both online and physical retail spaces. Currently leading the implementation of a business strategy and risk management framework at Mr Jones Watches. This project is informed by principles of enterprise risk management and endeavours to promote long term sustainable growth.

Listed skills include Acting, Singing, Music, Customer Service, and 2 others.

Current workplace

Sofia Robinson's current company

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Mr Jones Watches
Mr Jones Watches
Head of Customer Service at Mr Jones Watches
london, london, united kingdom
Employees
6
AeroLeads page
8 roles

Sofia Robinson work experience

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Head Of Customer Service

Current

Ensuring implementation and maintenance of high standards of customer service across all business areas.Overseeing operation of physical retail location.Ensuring department resilience and efficiency through effective team management.Recording, reviewing and analysing performance data to increase department productivity and introduce controls to mitigate risk.

Aug 2022 - Present

Customer Service Assistant

London, England, United Kingdom

- Managing info inbox, fielding all general email queries.- Receiving, processing and fulfilling customer orders.- Processing refunds, exchanges and repairs.- Fulfilling customisation requests.- Stocktaking and monitoring.- Invoicing.- Managing order shipments with FedEx, DPD and Royal Mail, resolving customs issues.- Navigating tools such as Shopify, Shipstation and Trade Gecko.

Jan 2021 - Aug 2022

Usher

St John'S Smith Square

St John'S Smith Square

Mar 2018 - Aug 2022

Voice Teacher

Freelance

London

Freelance vocal tutor from beginner to Grade 8 standard.

Jan 2018 - Sep 2020

Choral Scholar

London, England Metropolitan Area

First soprano. Recorded three albums with the choir and embarked on international tours to Nigeria and the US. Notable solos include Handel's Messiah and Allegri's Miserere.

Sep 2017 - Jun 2020

Activity Leader

London, England Metropolitan Area

Working with teenagers aged 13-18 on a London-based summer school course in both an educational and pastoral role.

Jun 2019 - Jul 2019
Team & coworkers

Colleagues at Mr Jones Watches

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2 education records

Sofia Robinson education

International Certificate In Enterprise Risk Management, Business Administration And Management, General, Merit

Level 5 qualification in Enterprise Risk Management. Assessed on both theoretical analysis and company-specific project work.

Bachelor'S Degree, Philosophy, 2:1

Activities and Societies: Musical theatre, chapel choir.

FAQ

Frequently asked questions about Sofia Robinson

Quick answers generated from the profile data available on this page.

What company does Sofia Robinson work for?

Sofia Robinson works for Mr Jones Watches.

What is Sofia Robinson's role at Mr Jones Watches?

Sofia Robinson is listed as Head of Customer Service at Mr Jones Watches at Mr Jones Watches.

Where is Sofia Robinson based?

Sofia Robinson is based in London, England, United Kingdom while working with Mr Jones Watches.

What companies has Sofia Robinson worked for?

Sofia Robinson has worked for Mr Jones Watches, St John'S Smith Square, St Peter'S Church, Perspective Research Services, and Freelance.

Who are Sofia Robinson's colleagues at Mr Jones Watches?

Sofia Robinson's colleagues at Mr Jones Watches include Catarina Morais, Mab Collins, Eleanor Ross, Rocky Beeson, and Kathryn Heap.

How can I contact Sofia Robinson?

You can use AeroLeads to view verified contact signals for Sofia Robinson at Mr Jones Watches, including work email, phone, and LinkedIn data when available.

What schools did Sofia Robinson attend?

Sofia Robinson holds International Certificate In Enterprise Risk Management, Business Administration And Management, General, Merit from Institute Of Risk Management.

What skills is Sofia Robinson known for?

Sofia Robinson is listed with skills including Acting, Singing, Music, Customer Service, Entertainment, and Public Speaking.

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