Sofia Rodriguez Triay Email & Phone Number

Uruguay

Uruguay

Ensuring completion of defined tasks required to on-board a hotel or chain of hotels, GDS/IDS activation requirements and providing ongoing maintenance per specific defined requirements. Coordinating activities and timelines with multiple internal departments as well as customer activities. Handling multiple tasks and managing multiple mailboxes, each at various stages of the process as well as providing ongoing maintenance and meet average duration SLAs. Identifying risks, opportunities and corrective actions associated with projects. Being the customer's & partners main point of contact until the successful activation.Responsabilities:· GDS & IDS Implementations · Rate Peak Season Leader. · Maintenance for existing customers working in tandem with our BPO & third party vendors.· Meeting & maintaining the defined average duration SLA's· Maintaining relationships with internal departments· Providing daily reports & updates to the leadership team.· Attending required cross departmental ongoing meetings· Manage assigned internal goals and take ownership for success and completion· Staying up to date with all new releases, functionality, product launches, hospitality strategy and initiatives

Zonamerica, Uruguay

Montevideo, Uruguay

Ensuring completion of defined tasks required to on-board a hotel or chain of hotels, GDS/IDS activation requirements and providing ongoing maintenance per specific defined requirements. Coordinating activities and timelines with multiple internal departments as well as customer activities. Handling multiple tasks and managing multiple mailboxes, each at various stages of the process as well as providing ongoing maintenance and meet average duration SLAs. Identifying risks, opportunities and corrective actions associated with projects. Being the customer's & partners main point of contact until the successful activation.

Montevideo, Uruguay

Part of the Vantage Implementation project

Montevideo, Uruguay

Assist with the Airline Solution Contract Clean Up project. This piece of the project was to reviewed, associate and moved between 10,000 to 12,000 documents from stellent, legal room, shared drive, billing files and other areas to a new document repository.