Sofia R. Email & Phone Number

Enthusiastic and resourceful self-starter with 15 years of experience in the entertainment industry. Passion for technology, excellent communication & customer service skills, meticulously detail-oriented and organized, and strong leadership values and professionalism. On a continuous pursuit to acquire new skills, build knowledge, and expanding my professional network that will lead to opportunities for personal and career growth and improvement.

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  Staff Solution Consultant - Enterprise Hub

  Entertainment Partners

  Sep 2021 - Present - Burbank, California, United States

  Experienced Subject Matter Expert (SME) proficient in the Enterprise Hub Suite, including Scenechronize SmartHub, AssetHub, & SyncOnSet. Dedicated to driving studio success and satisfaction with EP products. Engages daily with studio executives and production clients, providing tailored training, expert problem-solving, and proactive troubleshooting to optimize user experience. Collaborates seamlessly with internal teams to swiftly address client needs, showcasing a unique blend of technical prowess and client-focused service delivery. Demonstrated ability to enhance product adoption and streamline workflows for enhanced productivity. Delivers comprehensive product integration demonstrations for SmartHub, showcasing features including SmartStart Publish, EP App folder for SmartPO Publish, Payroll Reports, SmartHub to Box integration, and SmartHub Secure File Transfer for payroll and residuals.