 Conduct in-depth investigations resulting in identification of numerous fraud trends Selected to lead customized training sessions for new associates independently Made Honor Roll on the Fraud Escalations team based on performance for 8 consecutive weeks (wk 40-47, FY20) Designed WPR Review format for efficient review of performance; the format has been adapted throughout the department as a standard.

Haque Academy is a Cambridge international affiliate school with more than 1000 students from Pre-K to Grade 11 & over 130 staff members.Responsibilities:  Played a key, proactive role as part of the core administrative team in identifying opportunities to improve functions and practices while evaluating and updating current practices on a continuous basis Supported and aligned multiple module requirements of the summer program by collaborating with the team to assess costs and… Show more Haque Academy is a Cambridge international affiliate school with more than 1000 students from Pre-K to Grade 11 & over 130 staff members.Responsibilities:  Played a key, proactive role as part of the core administrative team in identifying opportunities to improve functions and practices while evaluating and updating current practices on a continuous basis Supported and aligned multiple module requirements of the summer program by collaborating with the team to assess costs and establish return on investment while identifying and capitalizing on improvement opportunities Led the Parent Coordinator Program which required supporting the implementation of change initiative projects and building partnerships to communicate a vast amount of information by staying up-to-date on all initiatives. Operated & provided operational assistance to stakeholders by serving as the primary point of contact & liaison on the School Stream app operations as well as the SignupGenius website to ensure process simplicity & adaptability; operation included creating communication plans which determine communication detail and frequency In-charge of the SPARC (Special Programs Amongst Regular Classes) Open House displays: responsibilities included being proactive in recommending sustainable solutions as well as ensuring proper tools and materials are available to creatively execute exhibition of each project. Developed and applied project management and leadership skills to organize large scale events; responsibilities included arranging requisition of material/supplies required; coordinating with outside suppliers, vendors and printers; and ensuring timely execution in coordination with all parties involved. Applied interpersonal skills to assess and interview applicants to shortlist those who fit well in the organizational culture and environment Collaborated with different organizations such as TCF and WWF to manage fund-raising campaigns Show less

Taught Business Communication (written and oral) to BBA students.

 Taught Business Communication I, Business Communication II, Business English II, Methods of Business Research and Marketing to BBA and MBA students when DHA Suffa University was Defence Authority College of Business (DACB)  Successfully prepared and administered teaching plans, course coverage reports, and all pre- and post-session work for each course Supervised and critiqued reports and presentations of both informative and persuasive nature In-charge of Layout and Design of… Show more  Taught Business Communication I, Business Communication II, Business English II, Methods of Business Research and Marketing to BBA and MBA students when DHA Suffa University was Defence Authority College of Business (DACB)  Successfully prepared and administered teaching plans, course coverage reports, and all pre- and post-session work for each course Supervised and critiqued reports and presentations of both informative and persuasive nature In-charge of Layout and Design of college newsletter COBIZ and magazine QUEST Oversaw the conception and operation of a student club SPARK (Society for Progressing And Refining Knowledge) as chairperson Co-chaired the Debating Society, Spring 2009 Show less

Taught Business Communication to BBA students.

 Developed comprehensive Strategic Marketing Plans for Ampiclox and Septran for the planning period 2005-2007 Defined the brand positioning strategy for Ampiclox to deepen knowledge and capability in segmentation, insight development, brand story development, brand translation and creative execution Conducted a price sensitivity analysis on Floxy, a generic product by GSK, and presented a price reduction proposal to senior management to make possible a hundred fold increase in… Show more  Developed comprehensive Strategic Marketing Plans for Ampiclox and Septran for the planning period 2005-2007 Defined the brand positioning strategy for Ampiclox to deepen knowledge and capability in segmentation, insight development, brand story development, brand translation and creative execution Conducted a price sensitivity analysis on Floxy, a generic product by GSK, and presented a price reduction proposal to senior management to make possible a hundred fold increase in sales Designed, analyzed and successfully implemented results from research to uncover the effect of an emotional campaign based on rational ends benefits of Ampiclox Worked with advertising agencies, photographers, graphic designers and printers in the creation and production of highly successful promotional material Show less

 Responsible for complete management of the Enterprise Resource Planning (ERP) Solution; that included meeting with clients for requirement analysis, presenting to potential clients, driving deployment of the software, training and product positioning Management Representative for driving the ISO 9001-2000 certification; responsibilities include ensuring that processes needed for the quality management systems are established, implemented and maintained Worked on revamping company… Show more  Responsible for complete management of the Enterprise Resource Planning (ERP) Solution; that included meeting with clients for requirement analysis, presenting to potential clients, driving deployment of the software, training and product positioning Management Representative for driving the ISO 9001-2000 certification; responsibilities include ensuring that processes needed for the quality management systems are established, implemented and maintained Worked on revamping company image by creating a theme and drove efforts for positioning the company in the market (redesigning the logo, tagline, website, brochures, flyers and customer presentations) Played a major role in the revitalization and re-launch of the company website Wrote brochure content for half the company products and edited the rest Created detailed user manual for Apvision's Enterprise Resource Management (ERP) Solution Participated in data analysis and project initiation on new fronts like call centers and medical transcription Show less

 Developed Labeling and Packaging Instructions for export markets Conducted Research on "International Exhibitions on Foodstuffs 2002-2003" Compiled Profiles of Export Potential Countries for National Foods Designed a Research questionnaire for Jams and Jellies and analyzed findings

 Conducted Comprehensive Dealership Audit (for Toyota/ Daihatsu Dealers) and Competitive Dealership Audit Designed and Developed "Toyota Vehicle Order (TVO) System" on MS Access

 Marketed the Credit Protection Plan by Providian National Bank, USA

Worked at Mazzio's Call Center as part of the "Business & Communication Technology Internship" course taken at Union High School, Tulsa, Oklahoma, USA.