Sofia Saca Bahaia Email & Phone Number

San Salvador, El Salvador

San Salvador, La Libertad, El Salvador

Open my own online jewelry store. Manage inventory, advertising, social media and customer relations

• Assisted in the realization of customer reports, press releases, and database updates to improve brand awareness• Provided support to the showroom team and managed customer relations by attending weekly promotional events• Management of celebrities for various projects and photo call styling.

Greater Boston Area

• Managed Certificates of Insurance to avoid lapses in insurance coverage and decrease costs• Assisted customers to remove orders that go on hold because they are missing the country of manufacture• Elaborated weekly reports on coverage metrics

El Salvador

• Worked with the innovations team to develop a new sales method by recreating the company’s social media• Analyzed and reviewed customer orders and calculated the textile prices

El Salvador

• Worked with accounting to analyze changes in our inventory, and analyzed potential measures to increase efficiency• Proactively took incoming calls and orders, as well as develop new strategies for customer experience improvements

Master In Customer Experience & Innovation

Master In Management

Bachelor Of Science: Business Administration, Entrepeneurship And New Venture Management

Relevant Coursework: Management Information Systems, Marketing, Consumer Behavior, Supply Chain and Operations Management

High School Diploma

Activities and Societies: Student Government Association, IB English Literature, Basketball Team

Study Abroad

Activities and Societies: Relevant Coursework: Inequality, Poverty and Globalisation, Art History

Summer Program