- Develop, implement, and manage operational processes and systems to ensure efficiency - Monitor and evaluate operational performance- Develop and implement policies and procedures- Manage the day-to-day operations of the organization- Maintain records of operational activities- Analyze data to identify areas for improvement- Assist in budgeting and forecasting

Within my responsibilities and on my own initiative, I became responsible for the Human Resources part related to collaborator’s benefits; as well as compliance with mexican standards (NOM).Responsible for the proper functioning and general operation of the office in Mexico. I developed several policies for the company, including a travel expense policy, a policy for the use and allocation of utility cars, a policy for the sale of utility cars, a policy of non-discrimination, among others. I obtained savings for the company in various areas under my charge, totaling more than $ 280,000 pesos per year, representing 11% of the assigned budget. I signed agreements for company employees within the Wellness program that I designed, with hotels, gyms, insurance companies, restaurants and entertainment. I coordinated both national and international trips, always guaranteeing the best price based on the needs of the internal client. With a special focus on communication, I designed a corporate newsletter and a personal one, both distributed monthly and with notes fed throughout the organization, which eventually were the beginning of the Internal Communication area. I coordinated the remodeling of the office, making space to place 20 additional collaborators. I coordinated the transformation from a boardroom to a videoconference room, thus helping to unify the company with the hearquarters in Houston.

I review, coordinate and update agendas of 3 heads of IT, resolving conflicts and making decisions according to priorities. I take care of travel logistics, as well as travel expenses. Reception and attention to VIP visitors. Reservation of meeting rooms. I organize both local and global events. Contact with suppliers. Responsible for leadership dynamics, in order to promote integration and teamwork. Administrative tasks. Follow up on personal issues.

Full control of the VP’s agenda; I'm in charge of coordinating meetings, rescheduling appointments, organizing trips (both flights and hotels and activities to be done during the trip). I provide both telephone and personal attention to visitors and VIP clients. I am in charge of organizing events, either internal with the brokerage team, or with clients and suppliers. Receipt and register calls for both the vice president and his team, following up on what is required. Generate invoices for personal and corporate expense, keeping a monthly control, coordinating reimbursements.In addition to the above, I successfully performed the activities of my previous position.

Support to 2 directors and the team of 4 managers. Responsible for various administrative tasks and assistance, such as: control and registration of calls, customer service, control of phone book and contacts, programming tours with customers. Additionally, I oversee the collection of the area, taking the due accounts from an average of 177 days without charge, to 26 days. As improvements to the area, I send a traffic report daily, in order that the brokers can be programmed better in case of appointments with clients. I implemented a weekly payment report, in which I also include upcoming invoices to expire and status; implementing KPIs. I send daily a report with exchange rates for USD, to calculate collections in foreign currency. I designed a file to control and track all information related to negotiations in the area, which allows timely billing to brokers, suppliers and customers; besides having information immediately. I am the link of the area with different departments, mainly Finance and HR.

I assisted Imports Dept. Director. Among my functions, I controlled shipments, reception and billing of samples via UPS. Expense accounts. Control of requested samples to the factory in Jilotepec.

Responsible for following up on specific projects requested by the Director of Imports. Daily tasks such as elaboration of penalties for shipments delay, close follow-up to the back order, seeking the lowest possible impact on the level of service; daily and close monitoring of price reductions due to the impact of tax rebates with Chinese suppliers. Follow-up on the implementation of procedures and formats, such as registration of suppliers, control of changes in SAP, etc. Various analysis of information in the purchasing area

Responsible for generating agreements with suppliers regarding quality of products, by signing specifications. Negotiate technical modifications of the products of 6 business units with Quality Dept. Negotiate of Truper Quality specifications with suppliers in Mexico and abroad (mainly China). Schedule and coordinate quality inspections of materials from China, in coordination with the office located in that country. I prepared a list with supplier ratings according to non-conformities and quality problems by product family and supplier, thus achieving efficient inspections in China.

Responsible for purchasing process for some lines of artifacts and electrical products. Registration of suppliers, elaboration of comparisons and analysis of them. Interaction with Quality regarding the generation of Specifications and evaluations of new and line materials. Contact with the office in China in the search for suppliers and solutions to problems. Follow-up to sales of introductory products. Analyze predicted back order and try to decrease the impact on the level of service. Shipment tracking. Price negotiations and supplier development

In charge of the administration, the two purchasing systems used by the company, the supplier base, as well as the elaboration of monthly reports to the corporate located in Sweden.