Sofia Santamaria Email & Phone Number

Remote

- I led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.- I performed various sales transactions, escalated invoices, prepared special orders and delivered correct merchandise.- I cultivated long-lasting relationships with clients through one-on-one chat interactions.- I collaborated with other stylists to discuss exciting new trends that could be utilized in client shopping experience.- I cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.

Orlando, Florida, United States

• I strengthened company's business by implementing new marketing plans through our catering events.• I increased customer service ratings significantly through personable service.• I greeted and assisted over 100 guests every day and gathered information about each reservation.• I responded to over 50 telephone calls per day to provide information regarding reservations.• I collaborated with various team members to meet guests' requests.

West Palm Beach, Florida, United States

• I set and enforced performance and service standards to keep consistent, high-quality environment devoted to our customer satisfaction.• I kept the register accurate through correct billing, payment processing and cash management practices.• I maintained effective product supply levels by monitoring and reordering food stock and dry goods.• I supported and assisted team members in handling guest inquiries and requests while resolving guest complaints.

-Customer service - Maintenance of the store- Communicating with customers through phones- Assisting with Walgreens Photo- Organizing inventory

-Customer service- Maintaining a organize store- Problem solving, communicating, and assisting customers needs.

- Creating hand crafting bowls- Providing guest services quickly and efficiently- Maintaining a organized and clean store.

Communication And Media Studies

Business Administration And Management, General

Marketing