-First point of contact for the customer and external on the day to day queries and activity;-Processing of customer orders in a timely manner;-Confirming orders and acknowledgment of delivery dates within the specified time;-Dealing with new or amended designs and approvals from the customers then processing and managing all the relevant paperwork and system amendments;-Management of customers order books and requirements;-Providing day to day support to the externals… Show more -First point of contact for the customer and external on the day to day queries and activity;-Processing of customer orders in a timely manner;-Confirming orders and acknowledgment of delivery dates within the specified time;-Dealing with new or amended designs and approvals from the customers then processing and managing all the relevant paperwork and system amendments;-Management of customers order books and requirements;-Providing day to day support to the externals, customers and working as part of a busy teamall administration relating to the role;-Achieve individual KPI’s for aged stock, errors, artwork invoices;-Travelling to WHAG mills for training;-Travelling to other countries in the EU for training, meetings and exhibitions. Show less

-Coordinating between departments and operating units in resolving day-to-day administrative and operational problems;-Maintaining office filing and storage systems;-Monitoring and maintain office supplies;-Typing documents, reports and correspondence.

-Lending books, periodicals, videotapes, and other materials at circulation desks;-Entering and updating patrons' records on computers;-Processing new materials including books, audiovisual materials, and computer software.