- Manage personnel administration, attendances, remote work, personnel files and database- Draft of company job descriptions and assign hard and soft skills for each role- Implement and organize feedback interviews process- Draft and manage employee satisfaction survey- Organize and manage training courses for the development of hard and soft skills (external trainers and training courses funded by interprofessional funds)- Schedule and organize of mandatory safety training- Recruiting and onboarding process- Draft remote work and safety protocol policies - Manage account receivable process, payment reminders and administrative office - GDPR 2016/679 documentation compliance

Go+Learn FVG international mobility programme: regional manager of Track 2 (language courses abroad) and of Track 3 (high training programmes abroad); support in the organization of Track 1 (internships abroad)

Manage apprenticeship training courses, prepare teaching materials, organize logistics, send schedules and programmes to companies, tutoring, students reception.

- Training and development: plan hard and soft skills training courses (external suppliers and training courses funded by interprofessional funds), participants selection (planned with the managers), logistics (classrooms booking, teaching materials), budgeting, SOW and agreements, reporting, keeping update the training database- Administration and accounting: invoices analysis and control, contacts with the accounts payable department and treasury- Selection process: recruiting through different channels (social networks, universities, job posting, temp agencies), phone interviews, behavioural interviews, job proposal in line with the managers’ needs- Organization: create and update job descriptions, implement performance management process by monitoring and follow-up of employee development plans, flow charts

Administrative and marketing service support on insurance policies for new and/or existing customers

- Manage temporary workers files and administrative procedures (contracts, visa, employment service) - Recruiting process- Reception, phone and email enquiries, scouting for potential new customers

- Research of work placement for the Leonardo programme: dealing with companies, presentation of the programme, presentation of the possible future trainee- Leonardo programme trainees: selection by Skype interviews, assessing the needs of the trainee, matching the students needs with the work placement, CVs screening- Administration work: follow-up interviews, planning and implementing teaching resources, compiling database and reports

- Regional and national market research in the coffee sector- Collaboration with the University of Sassari for the 1st degree University Master ITMA (International tourism management analysis): contacts with Italian and foreign companies for the placement of the students- Administrative organization for the XV Conference of the Italian Association of Transport Economics and Logistics (SIET)- Organization of promotional activities for Host 2013 (October 2013).