Sofia Serrano Email & Phone Number

I am a very hard working, enthusiastc, comapssionate, and determined person. I am currently a full-time student at MiraCosta College, where I am working towards reciving an Associate's Degree in Communications, and Hospitality. During the school year I work part-time at Cape Rey Carlsbad, a Hilton Resort & Spa, and full-time during any school breaks and the summer. At Cape Rey Carlsbad I am the VIP and Recreation Supervisor. I am in charge of creating many different events that will enhance the value of the hotel, as well as anything that will make our hotel unique. I also ensure that any VIP guest or anyone that returns to the hotel many times during the year, have everything they need in order to enjoy their stay. I take care of an special requests those types of guests may have. Not only do I create events and ensure guests are satisfied, I also make sure we unique offerings and activities for guests to enjoy. In addition to all of that I also staff and manage all of our pool and beach attendents. I am someone who never stands down to a challenge, but loves collaborating and working with others