Got promoted from Patient Account Specialist to Refunds Specialist

Managed and service thousands of national and international accounts.Review, correct and load daily data files into CAESAR platform from Product Providers and National Security Clearing Company (NSCC).Supervise client data processing.

Trained, reviewed and provide leadership to Processing Technicians.Assists in completion of cycle reconciliation and correction of cycle suspense item. Run SQL to insured accuracy agents to be taken of manual payments. Also Garnishment and CEO list.Reconcile commissions paid by WFG to commissions paid by provider.Responsible for checking distribution process, check reconciliation and quality control of direct deposits.Communicates with provider companies.

Review and correctly interprets a variety of commissions statements for accuracy.Accurately enter commission’s data to insure proper payment.Properly key batches.Prepare and verified commissions statements .for check distribution.

Assure all documents received by Associate Services are scanned correctly and in a timely manner.Maintain daily upkeep and cleaning of scanning equipment.Advise management of any equipment needs or problems.Perform other functions based upon company needs.; Phone: 404-513-1463

Work extensively with MS Word, Excel, Outlook and Power Point to prepare correspondence, maintain database and compile reports.Plan and schedule company meetings.Greet more than 30 clients and handle 80+ incoming calls each day. Order office supplies and coordinate shipments and deliveries

Generated department reports for hotel operations manager; organize reservation for different conventions. Performed routine administrative functions such as faxing, mailings, answering incoming calls, and maintaining the reserved conference room’s database for the hotel’s clients.Manage details of multi-party conference calls, in-house and off-site meetings and luncheons, travel arrangements, calendars, itineraries, agendas and preparation of expense reports.