Scrum Master for HSBC1. Felicitating Sprint activities like daily scrum calls, sprint backlog refinement, sprint planning, sprint review, sprint retrospection and Inspect and Adapt meetings.2. Removing impediments and guiding the team to remove impediments.3. Facilitating discussion, decision making, planning and conflict resolution.4. Providing all support to the team using a servant leadership style whenever possible.5. Guiding the team in adoption and application of scrum practices and values.6. Helping team and stakeholders understand and enact Scrum and empirical product development.7. Collaborating with product owner and business in refining and maintaining the product backlog.8. Plan/Track features/user stories/product backlog items/bugs through JIRA.9. Communicating the progress to senior management and stakeholders through Burn down Charts and other reports.10. Co-ordinating with other PODs to plan deliveries and address impediments.11. Participating in SOS to provide team progress.12. Participating in upstream and downstream teams sync up meeting.

Scrum Master and Senior Business Analyst for H&M SwedenAs a Scrum Master1. Felicitating Sprint activities like daily scrum calls, sprint backlog refinement, sprint planning, sprint review, sprint retrospection and Inspect and Adapt meetings.22. Removing impediments and guiding the team to remove impediments.3. Facilitating discussion, decision making, planning and conflict resolution.4. Providing all support to the team using a servant leadership style whenever possible.5. Guiding the team in adoption and application of scrum practices and values.6. Helped team and stakeholders understand and enact Scrum and empirical product development.7. Promoted TDD, continuous integration and pair programming practices within development team.8. Collaborating with product owner and business in refining and maintaining the product backlog.9. Plan/Track features/user stories/defects through JiRA tool.10. Communicated the progress to senior management, stakeholders and RTE through 'Burn down Charts'.11. Felicitating PI planning as scrum master.12. Participated in Scrum of scrums to represent the team at ART level (Agile Release Train).13. Prepare team & projects performance and productivity reports for senior management.As a Senior Business Analyst1. Analyzing business requirements to extract the functional and technical requirements.2. Documenting EPICS in JIRA and breaking them into features and stories.3. Planning/Tracking features/defects through JIRA tool.4. Liaising with stakeholders of application and conducted brainstorming sessions to get exact requirements.5. Creating data and process models for customer and development team reference.6. Conducting usability and functional testing of the developed feature before releasing to customer for UAT and roll-outs.7. Reviewing test plan, test cases and database verification.8. Providing demo to business users of the developed feature.9. Suggesting functional solutions to business for problem statements.

Technical Functional Analyst and Scrum Master for ASDAAs a Technical Functional Analyst1. Analysed existing database, packages and jobs which were part of daily business transactions.2. Liaised with stakeholders and technical personnel, conducted brainstorming sessions to get exact requirements.3. Documented business processes for team to understand functional flow of data.4. Prepared migration documents for database objects and their definitions in SQL server 2016.5. Outlined existing packages.6. Validated developed packages and jobs such they meet business requirements.As a Scrum Master1. Felicitating Sprint activities like daily scrum calls, backlog refinement, sprint planning, sprint review. Sprint retrospection and Inspect and Adapt meetings.2. Removing impediments and guiding the team to remove impediments.3. Facilitating discussion, decision making, planning and conflict resolution.4. Providing all support to the team using a servant leadership style whenever possible.5. Guiding the team in adoption and application of scrum practices and values.6. Collaborating with product owner and business in refining and maintaining the product backlog.7. Facilitated build requirements log (product backlog) with cost estimates and priority.8. Plan/Track features/user stories/defects through JiRA tool.9. Communicated the progress to senior management through 'Burn down Charts'.10. Monitored the Quality through metrics and mentored team through the project management processes.

Senior Business Consultant for HBO (US)1. Interacting with client on daily basis to understand AS-IS business process and define TO-BE process.2. Performed tool evaluation for a program scheduler to address Build vs Buy analysis.

Technical Functional Lead for Brightstar (US)1. Interfacing with various stakeholders and business users & cross-functional teams for status updates.2. Monitoring and supervising the development and support team of QlikView and SSIS.3. Working as an individual contributor for BI development and ETL data migration projects.4. Reviewing of code and deliverables so that it meets the business and functional requirements.5. Helping team in removing impediments that inhibit team productivity.6. Ensure right quality of documentation across SLDC life cycle of project.7. Monitor and control the project by providing status reports and tracking project progress and timelines against plans8. Creating Governance reports (monthly SLA compliance and project status) for Sr. Management and Customer.9. Working on Process harmonization for the account.

Scrum Master for Universal Music Group Enhancements (Global roll-out)1. Felicitating Sprint activities like daily scrum calls, backlog refinement, sprint planning, sprint review. Sprint retrospection and Inspect and Adapt meetings.2. Removing impediments and guiding the team to remove impediments.3. Facilitating discussion, decision making, planning and conflict resolution.4. Providing all support to the team using a servant leadership style whenever possible.5. Guiding the team in adoption and application of scrum practices and values.6. Collaborating with product owner and business in refining and maintaining the product backlog.7. Facilitated build requirements log (product backlog) with cost estimates and priority.8. Plan/Track features/user stories/defects through PM Smart tool.9. Communicated the progress to senior management through 'Burn down Charts'.10. Monitored the Quality through metrics and mentored team through the project management processes.11. Ensured speedy resolution of queries & grievances to maximize client satisfaction levels.

Senior Business Analyst for Universal Music Operations (Enhancement Services) 1. Analysed the business and functional operations of various applications of UMG UK to identify the scope of the problem.2. Liaised with business users of UMG UK and conducted brainstorming sessions to get business and exact requirements.3. Performed planning and monitoring of requirements which were translated into change requests or new requests.4. Elicited the functional and non-functional requirements.5. Translated and simplified requirements for development team.6. Prepared business requirement documents (BRD), system requirements specifications (SRS) documents and functional documents for new opportunities and changes in existing applications.7. Prepared process models for royalties and licensing applications.

Technical Functional Analyst for Universal Music Group International1. Worked on database migration track of Global rights and clearance system for Universal Music Group2. Prepared source to target system mapping sheet.3. Defined and conceptualized implementation approach for data migration.4. Responsible for developing and implementing extraction, transformation and loading logic for migrating rights and clearance data from multiple source systems into single target system.5. Translated technical and functional requirements into solutions.6. Analysed the source systems to meet the business and system requirements.7. Performed data clean up, data reconciliation, data validation and data fulfillment activities.8. Root cause analysis of issues while database migration.9. Provided training to team on MDM tool Maestro.10. Liaised with key stakeholders to get exact requirements.11. Reviewed the work of team members.12. Worked on query optimization.

Senior Developer for Universal Music Group Enhancements1. Migrated database for an invoice clearance system from Oracle to SQL.2. Translated and converted Oracle Packages, procedures and functions into SQL.3. Prepared SSIS to migrate data from Oracle tables into SQL server taking in consideration the table properties.4. Performed data validation and data reconciliation on migrated data.5. Identified obsolete data and areas of data fulfillment.6. Identified data clean up scenarios and performed data clean up activity before pushing data into SQL.7. Worked on query optimization.8. Liaised with customer for data fulfillment and data clean-up activities.9. Performed analysis to maintain data integrity.10. Prepared scripts to automate data reconciliation and data validation activity.

Senior Support Analyst for Universal Music Group Operations1. Performed the role of an efficient Onsite Co-coordinator.2. Acted as a bridge between off-shore team and customer.3. Handled customer interaction for critical and daily support operations.4. Responsible for critical applications of UMG project and handled P1 incidents.5. Mentored team members and trained them on applications and technology supported by UMG applications.6. Maintained smooth day-to-day support and maintenance of applications under UMG UK portfolio.7. Performed root cause analysis of incidents and translated them into change requests. 8. Prepared reports for client's operations status call.9. Performed gap analysis by analyzing problems from different angles and translated them into requests.10. Successfully provisioned a range of applications which comes under UMG support portfolio.11. Worked on L2 and L3 support services.12. Performed trouble shooting, fault rectification and problem management.

Functional Consultant for SABA learning and performance SuiteAs a functional Consultant, worked on Vital.org - a customized version of SABA (an adaptive learning suite) for the Singapore Government which provide unified solutions for people learning and talent management