Sofia Supandi Email & Phone Number

Jakarta, Indonesia

Greater Jakarta Area, Indonesia

- Customer Service- Retail Team supportManaging internal and external meeting and correspondences, as well maitaining multiple calendars Executive- Orginizing event such as on-site and off-site workshops- Cordinating travel domestic for multiple staff- Processing payment of Institutional team and DigiMarcom team- Institutional Clients and Internal Team support- Processing daily transaction Institutional Clients (KYC, Subscription, Redemption & Switching)

Jakarta

Filling documents from Source country  Filling documents from vendor. Combine document from source country  Tally sheet accuracy & completeness owner  Data entry

Jakarta

Perform marketing inventory  Arrange the transportation by manage the driver  Event arrangement (e.g. product launch/ program, invitation for customer, birthday cake, PB event, etc)  As an event coordinator to ensure the arrangement is done properly within the budget  To ensure necessary reconciliation are done and submitted in timely manner (e.g. TIN, Cheque / Giro, etc)  To ensure that all customers’ instruction are done timely and properly (IS Subscription/ redemption… Show more Perform marketing inventory  Arrange the transportation by manage the driver  Event arrangement (e.g. product launch/ program, invitation for customer, birthday cake, PB event, etc)  As an event coordinator to ensure the arrangement is done properly within the budget  To ensure necessary reconciliation are done and submitted in timely manner (e.g. TIN, Cheque / Giro, etc)  To ensure that all customers’ instruction are done timely and properly (IS Subscription/ redemption, ATM card creation/ deletion, fax indemnity, RTGS/ LLG, TT)  Input STS  Subscription, switching, and redemption of IS onshore & offshore  To ensure that all process are meeting service level agreement, and no unnecessary process delay which cause customers complain  Ensure all operational process are comply with delegation of authority given by management  Achieve satisfactory result in branch audit  Prepare required and ad hoc report on timely basis to the management (WMA, PCD, Offshore, Deposito, FX RetailAttendant record update (Absent, leave, etc)  Ensure all administrations are documented and updated (i.e. DOA, security matrix, inventory list)  Perform customer acct maintenance such as CDD which never been done, reactive dormant, change ARM code, change acct name, change address, etc  Preparing any necessary memo or reference letter  Prepare Cash Master MIS,SDMS,R2Web report at the end of each day  Actively implementing the “zero error” policy from time to time  Take reasonable care for health and safety of self, co-worker and those who may be affected by your action or your omissions.  Cooperate with management to support and promote health and safety in the workplace.  Ensure your action do not put others at risk.  Work in a healthy and safe manner.  Encourage others to work in a healthy and safe manner. Report all accidents and incidents.  Bring to the attention of management any hazard in the workplace Show less