Sofia Thompson Email & Phone Number

North Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Vancouver, Canada Area

- Ensured compliance to all hotel policies, standards, and core practices.- Maintained relationships with local venues, attractions, restaurants, and businesses.- Provided guests with bookings, tickets, reservations and up to date information tailored to their requests.- Met service expectations proactively, promptly, graciously and professionally, with genuine care and attention to detail.- Assisted guest in celebrating special occasions by coordinating amenities and services to ensure a memorable experience.- Assisted residents with various requests ranging from arranging transportation to acting as a liaison with their strata.

Vancouver, Canada Area

-Directed a team of volunteers and teaching Chef in conducting cooking classes for both adults and children.-Responsible for set-up, organizing flow of class and clean up including opening and closing duties. -Participated as a member of their sales team helping inform customers to help them find products that best suited their individual needs.

University Of Guelph

-Efficiently worked in a fast-paced environment by taking orders, collecting payment, and fulfilling them with accuracy. -Trained new hires by instructing them in the preparation of menu items, utilization of the POS, alcohol service, and taking orders.-Completed prep work while paying high attention to food safety regulations.

Guelph

Hotel and Food Administration Major

Vancouver, Bc, Canada

-Managed all sales, ensuring a balanced till at the end of every shift.-Demonstrated excellent customer service skills by accurately fulfilling each order in a friendly and professional manner.-Utilized various channels of communication to take orders and prepared deliveries for business partners.

Vancouver, Bc, Canada

-Contributed to the restaurant and banquet operations by taking beverage orders, serving food, and cleaning and resetting tables in an efficient manner.- Individually responsible for managing service at one of the outlets through opening shift, restocking inventory, preparing and serving food, and closing shift.

Horseshoe Bay, Vancouver, Bc

-Contributed to events ranging from 20 to 200 attendees including weddings, charity events, funerals and birthdays in either kitchen or serving capacities.-Experienced in preparing a variety of fresh ingredients and worked with standard processes in accordance to recipes required for the different events.