Sofia Trindade Email & Phone Number

Miami, Florida, United States

Helping clients in retail and hospitality leveraging the power of music to create impactful in-store audio and video content strategies, increase customer brand engagement, loyalty and sales-lift. Working with cross-functional teams both internally and on the client's side, to develop custom solutions that fit each client's needs and goals, with the right content and appropriate tech. Amping-up our clients' Brands voice and supporting a consistent brand narrative that considers all aspects of the brand and extends beyond the 4 walls. Engaging projects with a fresh approach and bringing in a consulting perspective. www.imagesound.com

Amsterdam Area, Netherlands

Leading ACA Group´s entrance and operation in the Dutch market through the development of new InterACA branch.- Sharing reporting and updates on current market conditions- Supporting local market suppliers on Legal, tax and financial areas - Targeting new business opportunities and building key customer relationships

Lisbon Area, Portugal

- Managing National Retail Channel (from 4 in 2006 to 52 owned stores + 3rd party in 2012)- Leading new store openings and renovations & Retail branding innovation projects- Leading major Retail (store reps) Outsourcing project with great impact on quality improvements and savings- Implementing new retail customer acquisition and traffic increase campaigns- Outlining and monitoring 3rd party Vodafone Certification Program- Implementing quarterly Retail sales incentives programs- New “Telesales Channel”, and “Vodafone training Academy” projects creation and kickoff- Telesales channel optimization [eliminating sales channels cannibalization, reducing customer complaints and improving channel´s KPIs]- Leading internal “Large Accounts Sales process upgrade Project”, reducing inefficiencies, and improving Major Sales Accounts results- Designing technologic B2B products showroom concept and execution follow up

Responsible for maximizing savings & optimizing partnerships in the IT Services and Solutions, Outsourcing services, Telecommunications, Health & Safety.

- Developing partnerships and identifying business opportunities and potential new clients.- Coordinating brand action and promotion plans in close collaboration with marketing and trade-marketing.- Leading the project for the Optimization of selling devices in Key Account stores

Managing retail channel customer portfolio (targeting SMB) driving increase of market share and sales in the territory- Top 10 National performers

Bachelor'S In Business Management, Business Administration And Management, General

Supply Chain Management intensive course at the Linnaeus Swedish University in Växjö: - Business Logistics - Purchasing and Supply Chain.

Supply Chain Management

Linnaeus University – a creative and international knowledge environment promoting curiosity, creativity, companionship and utility..