Why mute your story? How should your Brand sound like? How do customers feel in your spaces?Music has incredible power over emotions. Our +25 years of experience help us leverage that to create the ideal customer experience for more than 450 brands in retail and hospitality across the globe. No two brands should sound alike.Capturing the audience's attention with great music, is the start to opening a new direct communication channel within your spaces. You can empower your Brand's story with audio messaging, and digital signage, creating an engaging and immersive experience with impact on loyalty and sales. We create impactful programs, executed with the support of reliable and straightforward content management tools.www.imagesound.com & musicstyling.com--------------------------------------------------------------------------------------------------------------Across my career I became familiar with complex cross-functional projects. I’ve worked in fast paced professional environments, supporting multi-channel coexistence while increasing sales. I am results oriented and have a passion for working towards a superb Customer Experience & Operations Management. I developed broad experience identifying opportunities for optimization and I focus on cost-efficient solutions; I’m a fast learner and I adapt quickly to change. Specialties/Strenghts: - Channel management/Marketing & Sales Operations- Retail management - Cross-functional experience- Strategic approach- Creative thinking- Communication skills- Organizational & planning skills- Strong interpersonal skills
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Global Business Development ExecutiveImagesound Group Aug 2022 - PresentMiami, Florida, United StatesHelping clients in retail and hospitality leveraging the power of music to create impactful in-store audio and video content strategies, increase customer brand engagement, loyalty and sales-lift. Working with cross-functional teams both internally and on the client's side, to develop custom solutions that fit each client's needs and goals, with the right content and appropriate tech. Amping-up our clients' Brands voice and supporting a consistent brand narrative that considers all aspects of the brand and extends beyond the 4 walls. Engaging projects with a fresh approach and bringing in a consulting perspective. www.imagesound.com -
Business Development ManagerGrupo Aca Sep 2014 - Sep 2017Amsterdam Area, NetherlandsLeading ACA Group´s entrance and operation in the Dutch market through the development of new InterACA branch.- Sharing reporting and updates on current market conditions- Supporting local market suppliers on Legal, tax and financial areas - Targeting new business opportunities and building key customer relationships -
Channel Manager B2B [Marketing & Sales Operations]Vodafone 2006 - 2012Lisbon Area, Portugal- Managing National Retail Channel (from 4 in 2006 to 52 owned stores + 3rd party in 2012)- Leading new store openings and renovations & Retail branding innovation projects- Leading major Retail (store reps) Outsourcing project with great impact on quality improvements and savings- Implementing new retail customer acquisition and traffic increase campaigns- Outlining and monitoring 3rd party Vodafone Certification Program- Implementing quarterly Retail sales incentives programs- New “Telesales Channel”, and “Vodafone training Academy” projects creation and kickoff- Telesales channel optimization [eliminating sales channels cannibalization, reducing customer complaints and improving channel´s KPIs]- Leading internal “Large Accounts Sales process upgrade Project”, reducing inefficiencies, and improving Major Sales Accounts results- Designing technologic B2B products showroom concept and execution follow up -
General And Tecnhical Services PurchaserPhilip Morris International 2005 - 2006Responsible for maximizing savings & optimizing partnerships in the IT Services and Solutions, Outsourcing services, Telecommunications, Health & Safety. -
Junior Key AccountPhilip Morris International 2004 - 2005- Developing partnerships and identifying business opportunities and potential new clients.- Coordinating brand action and promotion plans in close collaboration with marketing and trade-marketing.- Leading the project for the Optimization of selling devices in Key Account stores -
Territory Sales ManagerPhilip Morris International 2003 - 2004Managing retail channel customer portfolio (targeting SMB) driving increase of market share and sales in the territory- Top 10 National performers
Sofia Trindade Education Details
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Business Administration And Management, General -
Supply Chain Management
Frequently Asked Questions about Sofia Trindade
What company does Sofia Trindade work for?
Sofia Trindade works for Imagesound Group
What is Sofia Trindade's role at the current company?
Sofia Trindade's current role is Global Business Development Executive.
What schools did Sofia Trindade attend?
Sofia Trindade attended Instituto Superior De Ciências Do Trabalho E Da Empresa, Linnaeus University.
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Sofia Trindade
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