Sofia Usmanova Email & Phone Number

Toronto, Ontario, Canada

- Creating tailored HR policies aligned with business goals of our clients, promoting consistency and ensuring compliance with current laws and regulations.- Developing training programs tailored to different departments and levels within the organization.- Providing expert guidance on legal matters, ensuring compliance with labor laws and regulations.- Conducting audits and risk assessments to ensure adherence to HR policies and legal requirements.- Processing and calculating payroll accurately and efficiently, ensuring timely payments.- Providing assistance with employee terminations and Record of Employment forms (ROEs).- Ensuring all termination processes were handled with sensitivity and in compliance with legal requirements.

Toronto, Ontario, Canada

- Created and implemented HR policies tailored to the restaurant's unique needs, ensuring alignment with business goals and compliance with current laws and regulations.- Ensured compliance with employment laws and regulations, minimizing legal risks and ensuring a smooth and legally sound payroll process.- Addressed employee concerns and grievances promptly and effectively, fostering a positive and supportive work environment.- Ensured compliance with employment laws and regulations, minimizing legal risks and promoting a fair workplace.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Supported the onboarding process, facilitating a smooth transition for new hires into the organization.- Collaborated with HR team members to maintain employee records and ensure compliance with organizational policies and procedures.- Assisted in adding employees to benefit groups and updating records accordingly.

Toronto, Ontario, Canada

- Engaged with customers, demonstrating strong communication and interpersonal skills.- Completed orders and organized deliveries, showcasing organizational and time-management abilities.- Solved customer challenges, reflecting problem-solving and conflict resolution skills.- Provided positive first impressions, akin to creating a welcoming onboarding experience.

Yekaterinburg, Sverdlovsk, Russia

- Established the company's social media presence on Instagram.- Proactively researched and recommended new tools, approaches, and strategies to market in the most user-friendly ways.- Worked closely with marketing and cross-functional teams to create promotions and support special events such as filming and shooting.- Reviewed ongoing marketing trends to integrate successful strategies from third parties into marketing development efforts.

Yekaterinburg, Sverdlovsk, Russia

- Closed 5 urgent positions by identifying top talent and managing candidates throughout the hiring process, from initial contact through offer acceptance.- Facilitated completion and compliance of new hires with an onboarding process.- Worked with an outsourcing team to optimize the time of recruitment process.- Partnered with hiring managers to attract, source, recruit and maintain strong candidate pipelines through ongoing engagement, delivery of exceptional service, and leveraging unique personality.- Compiled and analyzed data and reported on recruiting metrics.