- Maintained high standards of customer service during high-volume, fast-paced operations - Communicated clearly and positively with coworkers and management- Followed procedures for safe food preparation, assembly, and presentation - Assisted management with inventory control and stock ordering - Cross-trained with team members to ensure seamless service- Took initiative to find extra tasks when scheduled duties were completed- Stored food in designated containers and storage areas to prevent spoilage.- Managed the entire kitchen during night shifts.- Gathered and emptied trash and recycling bins.- Set up and took down chairs and tables.- Wet mopped and spot mopped public lobby areas and back food prep/ grill area. - Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.- Emptied all trash cans and replaced liners.- Maintained all janitorial equipment in a clean, safe and operable condition.

- Providing reception support services by answering and directing incoming calls on a busy phone line - Greeting and assisted visitors and clients by providing advice and guidance whilst maintaining a naturally friendly and positive attitude - Registering new clients for different activities and membership - Responsible for transactions and basic accounting duties

- Maintaining an organized and sanitized work area at all times- Making sure all storage areas are tidy and that all products are stored appropriately- Constantly using safe and hygienic food handling practices- Setting up stations and collecting all necessary supplies to prepare menu for service- Using food preparation tools in accordance with manufactures instructions- Closing the kitchen correctly and following the closing checklist for kitchen stations

- Providing callers who are in crisis with support and active direction, in response to urgent needs- Sharing knowledge of community resources to help resolute the caller's conflict- Working collaboratively with the caller and communicating genuine concern- Being accepting of the feelings the caller may have and supportive of their decisions- Being supportive, encouraging and empowering of the caller